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Subscribe To Comments Reloaded
[resolved] Bugs in 2.0 (20 posts)

  1. Delete Me
    Member
    Posted 3 years ago #

    "view all the subscriptions" link is broken, and no subscriptions are showing on the manage subscriptions page like I saw before.

    In fact, none of my subscriptions are showing up at all. I've tried search queries on emails I KNOW are subscribed to a few threads, and I get no hits. It's like all my subscriptions disappeared.

  2. Delete Me
    Member
    Posted 3 years ago #

    No subscriptions match your search criteria.

    No subscriptions match your search criteria.

    No subscriptions match your search criteria.

    No subscriptions match your search criteria.

    No subscriptions match your search criteria.

    This is all I get on threads that that are supposed to have subscriptions. Downgrading.

  3. Delete Me
    Member
    Posted 3 years ago #

    Subscriptions are back after downgrading, at least I know it didn't wipe all my current email subscriptions from existence.

    I'll wait for 2.1.

  4. Read http://wordpress.org/extend/plugins/subscribe-to-comments-reloaded/faq/

    You have to deactivate and reactivate it for it to work.

  5. Delete Me
    Member
    Posted 3 years ago #

    Deactivated and reactivated twice. Still broken.

    Any other suggestions?

  6. momofone
    Member
    Posted 3 years ago #

    I deactivated/reactivated several times and eventually, after viewing some subscriptions on posts that I knew had been subscribed to and returning to the back end- they suddenly reappeared.

  7. Delete Me
    Member
    Posted 3 years ago #

    I flushed my cache thinking that might be it, still no dice though. I can't seem to get anything to come up.

  8. Delete Me
    Member
    Posted 3 years ago #

    Disabled my CDN to see if that was it, also deactivated and reactivated it one more time, still nothing.

  9. camu
    Member
    Plugin Contributor

    Posted 3 years ago #

    LincolnAdams,

    if I go to this page

    http://www.habitationofjustice.com/manage-subscriptions?srp=8309&sra=s

    I see what I'm supposed to see. Could you please elaborate on your issue? As for missing subscriptions, do you have any "new" subscriptions added AFTER the plugin was upgraded? If this is the case, the import procedure won't work (by design). This is to avoid importing the SAME subscription multiple times, if StCR is deactivated/activated more than once. The target table should not contain any subscriptions.

    If you still have just a few subscriptions, my suggestion is to write them down (notepad?), delete them, deactivate/activate, and then manually add the new ones using the widget in the admin panel.

    Alternatively I can give you a SQL query you can run in phpmyadmin to import all the old subscriptions.

    By the way, is this a network install?

    Camu

  10. Delete Me
    Member
    Posted 3 years ago #

    Yes, I do have new subscriptions added after the plugin was upgraded, noticed that by testing it yesterday. How am I supposed to manage the old subscriptions though?

    If you still have just a few subscriptions, my suggestion is to write them down (notepad?), delete them, deactivate/activate, and then manually add the new ones using the widget in the admin panel.

    O_o Seriously? I have over 200 active subscriptions.

    Alternatively I can give you a SQL query you can run in phpmyadmin to import all the old subscriptions.

    I appreciate that, but I'm wondering why this isn't already part of the plugin? Basically any upgrade for users now means they no longer have access to all the subscriptions that existed prior to the upgrade. They can't even be brought up prior when searching for a particular subscription. So if I get an email from a guy who says he wants to stop getting subscriptions and is such a dolt he doesn't know how to stop it on his own, I'm completely unable to do it for him because the new upgrade doesn't give me access to his old subscriptions. I can't believe this would be by design as it basically cripples StCR's features.

  11. camu
    Member
    Plugin Contributor

    Posted 3 years ago #

    Geez, there's no need to be so harsh, man :) After all I'm doing this for free :)

    You were supposed to deactivate/activate the plugin JUST AFTER upgrading to the latest version, as per installation/FAQ instructions. But people never read the manual, and then they complain that their stuff doesn't work...

    O_o Seriously? I have over 200 active subscriptions.

    Over 200 NEW subscriptions added AFTER you upgraded? Wow!

    Basically any upgrade for users now means they no longer have access to all the subscriptions that existed prior to the upgrade.

    Not true, if you deactivate/activate RIGHT AFTER you upgrade, all your old subscriptions will be imported without any problems. What I was trying to avoid is to have multiple imports if people keep activating/deactivating StCR. But maybe I could have been less carefull and say "who cares if people do that, right?

    Anyway, even in your harsh tone, you made a good point, and I am going to change the way the import procedure works. If you want to test this new version, send me a message and I'll send it to you

    http://www.duechiacchiere.it/contatto

    Cheers and... peace!
    Camu

  12. Delete Me
    Member
    Posted 3 years ago #

    You were supposed to deactivate/activate the plugin JUST AFTER upgrading to the latest version, as per installation/FAQ instructions. But people never read the manual, and then they complain that their stuff doesn't work...

    Here's how I did it: 1.6 was currently active. I downloaded 2.0 via WordPress admin, then activated it, then deactivated it, then reactivated it again. Was this wrong? If it was, the instructions should be a more clear. Was I supposed to deactivate the OLD version of StCR before updating to the new?

    BTW, does the update script only give me one shot of updating the database?

    Over 200 NEW subscriptions added AFTER you upgraded? Wow!

    No, 200 subscriptions that were active BEFORE the update. 200 subscriptions that I now no longer have access to.

    Would it work if I downgraded back to 1.6, and then tried this again?

  13. camu
    Member
    Plugin Contributor

    Posted 3 years ago #

    No, it would not.

  14. Delete Me
    Member
    Posted 3 years ago #

    Ah, well, certainly nice to know I only had ONE shot at getting this right. ;-)

    Is the import function still available for testing out, or will this be rolled into the next update?

  15. camu
    Member
    Plugin Contributor

    Posted 3 years ago #

    As I said here above:

    If you still have just a few NEW subscriptions (added AFTER you upgraded to the new version), my suggestion is to write them down (notepad?), delete them (JUST THE NEW ONES!), deactivate/activate, and then manually add the new ones using the widget in the admin panel.

    You have as many shots as you like, my friend :-)

    Camu

  16. Delete Me
    Member
    Posted 3 years ago #

    ..................

    How does this bring up the old subscriptions that were active before the upgrade though? Are you saying the reason I can't see the old subscriptions that existed before the upgrade is because of new subscriptions that were added since then?

  17. Delete Me
    Member
    Posted 3 years ago #

    Ok, I've removed any new subscriptions including the test one you did on my site, deactivated the plugin, then reactivated. I still can't see my old subscriptions.

    WHAT AM I DOING WRONG.

  18. camu
    Member
    Plugin Contributor

    Posted 3 years ago #

    Problem solved :)

  19. juanluperez
    Member
    Posted 3 years ago #

    Did you edited your options in management page tab? There is a field you may modify to make management pages to work, I had to set this to /index.php/comment-subscriptions to make it work.

  20. camu
    Member
    Plugin Contributor

    Posted 3 years ago #

    No this was a completely different issue...

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