BRACKETPRESS ruined my tournament this year

Started out great, support was spot on.

Then the problems started. I bought “PRO” so I would not have to manually update. Updates were not happening, after a couple of days They got that fixed by building a new plugin.I was a bit irritated but glad we found resolution.

Next the brackets went all haywire for a lot of customers. The support forums at BracketPress erupted with help requests, too much to explain, but the brackets were basically showing wrong teams winning, and then placing the same team in multiple divisions, essentially going up against itself in the final four when the actual team was crying in their milk at home because they were eliminated. Days and Days went by with no responses from support. Finally in the 11th hour before the next round, a response that gave a really really bad work around. They basically told everyone that we have to score and close our brackets, then get in touch with ALL our bracket holders and have them “Re-pick” their final four selections. Then we would have to MANUALLY add the 2 scores together. Did not seem fair to everyone involved in my opinion. This software was on my website and it was my friends playing, and this made me look like a fool having a broke down, faulty bracket system.

There is no way to test this software before you use it, and it appears they don’t have the ability to test either. STAY AWAY, someone else will come up with a better plugin.