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bluehost installation issues (30 posts)

  1. mishku
    Member
    Posted 8 years ago #

    Hey Guys,

    I have posted about this in a few different ways with no final resolution.

    I have recently purchased a domain and a hosting package from BlueHost (due to the recommendation on this website), and I am unable to run WP 100% on their servers. Everything installs and appears to be working fine, however, when I log into my WP admin, there is no dashboard.

    This seems like a small enough problem, however I am not satisfied - something is obviously not right there and I am not content on having my blog live that way :).

    What I would like, from all you wonderful human beings, is if you have used BlueHost, and have had the same problem, to please reply to this with your domain name (currently hosted with BH) or a domain name that you used to have hosted with them.

    I have been in contact with BlueHost who are willing to try to rectify this matter if they have more data... Your help would be greatly appreciated, as I really don't want to go through the hassle of trying to find another host.

    Thanking you in advance.

  2. James
    Happiness Engineer
    Posted 8 years ago #

    When I was with BlueHost, I had no Dashboard too. When I contacted their support, it was due to some feature that they had deactivated in PHP and they had no intentions of reactivating it for security concerns. It's nice to see that they are finally making considerations by willing to work with you on it, but that's long after I moved to Site5. I haven't had any Dashboard problems since.

  3. Cypher
    Member
    Posted 8 years ago #

    I currently run my website on BlueHost, and my dashboard works fine but the RSS feeds don't. So I just go directly to the Write page.

    What problems are you having with the Dashboard exactly?

    Regards

  4. James
    Happiness Engineer
    Posted 8 years ago #

    Well, when I moved to BlueHost, my Dashboard was pretty much locked in the state that it was in when I left DreamHost. The blog stats updated, but the feeds were frozen. So, I investigated further by installing a new WordPress blog. The first visit to the DashBoard of this brand new blog showed the blog stats and literally nothing where the DevBlog and PlanetWordPress feeds should be. Whatever function that WordPress uses to retrieve the feeds is blocked by BlueHost's PHP configuration.

  5. raianoat
    Member
    Posted 8 years ago #

    This is the same problem I am having with bluehost. This hasn't been a big deal for me since I check the dev blog and planet wordpress on a regular basis. I would however; be interested in getting this fixed.

  6. mishku
    Member
    Posted 8 years ago #

    thanks for the input guys... I really hope they fix this up.

    Has bluehost caused any issues for anyone with their WP besides this dashie thing? I really don't want to move hosts again, but it would be good if they fixed it - I don't want limited functionality!

  7. raianoat
    Member
    Posted 8 years ago #

    I haven't had any other problems. I currently run three wordpress blogs under my bluehost account. Other then the dashboard issue, bluehost has been great!

  8. mishku
    Member
    Posted 8 years ago #

    ok that makes me a little bit less anal about everything :o

    I was hoping I didn't have to go anywhere else, because their plan suits me perfectly (I have about 5 domain names which I want hosted under the 1 hosting account)...

    rainaot and macmanx, in my email to bluehost I mentioned you guys and your domain names, I hope you don't mind, as a point of reference for them, as I did mention other customers or ex customers of them who have had this issue.

    cypher, besically, there is no dashboard. when I log in, I only see the title of my weblong, the links (dashboard, write, manage etc) and the recent activity box on my right. everything in the middle and left is blank, as in no updates, or recent posts from developers.

  9. raianoat
    Member
    Posted 8 years ago #

    That's fine with me. If you find a solution let me know. You can contact me via my site: http://www.tivoblog.com.

    Thanks,
    Alex

  10. brentrv
    Member
    Posted 8 years ago #

    I too, have the blank page in dashboard http://www.plogress.com I also am unable to run my perl scripts that scrape the library of congress from blue host, I get "Access denied" or something. Sounds like something blocking the requests originated by the server.

  11. mishku
    Member
    Posted 8 years ago #

    excellent... the more the merrier...

    erm, not that I am rejoycing in our inability to see WP right, but I think the more people that have this problem who rally together will make BlueHost more inclined to do something about it.

  12. Jinsan
    Member
    Posted 8 years ago #

    You may also want to direct bluehost to this thread, just in case someone decides to read an entry that says "bluehost installation issues" on the support forum and home of the WordPress tool, and wants to consider using Bluehost as a host for their site using WP :)

  13. Cypher
    Member
    Posted 8 years ago #

    @mishku, that's exactly what I have on Bluehost. The RSS feeds from the various locations are being gotten through MagpieRSS which uses Sockets to make the connection possible.

    It would perhaps seem that this might be blocked on BlueHost.

    Regards

  14. mishku
    Member
    Posted 8 years ago #

    Update!!!

    I officially heart Bluehost. They have fixed the problem (and quickly too!) It was less then 6 hours ago when I emailed them!

    their response (short and sweet): "Try it now, it was our firewall causing the problem, I added the wordpress rss feeds to our
    firewall trust list, and its coming up for me now."

  15. Cypher
    Member
    Posted 8 years ago #

    I looked and I still don't get it..oh well..

    Regards

  16. mishku
    Member
    Posted 8 years ago #

    Maybe refresh? Or maybe it needs to be done per user? Not sure about that... :S

  17. raianoat
    Member
    Posted 8 years ago #

    Still doesn't work for me. Who did you contact? Do you have an email/number?

    Thanks,
    Alex

  18. raianoat
    Member
    Posted 8 years ago #

    I just submitted a ticket. I'll let you know what they do for me.

    http://helpdesk.bluehost.com/help

    Alex

  19. raianoat
    Member
    Posted 8 years ago #

    BlueHost just fixed the problem for me as well. You've gotta love their level of support it is great!

    Alex

  20. Cypher
    Member
    Posted 8 years ago #

    What is it that they're fixing that only works for people individually? Or is it related to which Box you are on? My site is based on box4.bluehost.com..

    Regards

  21. raianoat
    Member
    Posted 8 years ago #

    Not sure. My box is on box11 so it may be per box.

    Good luck,
    Alex

  22. 3stripe
    Member
    Posted 8 years ago #

    I've just upgrading to 1.5.1.2 and have the same problem with a blank dashboard - I'm with Dreamhosts.

    I quite like it though, I think I will just customize it to let me get at the other areas of the site rather than show a load of distracting links... after all the only reason I ever log in is to edit my site, so why be bombarded with a load of extrnal links!!??

  23. jorgent
    Member
    Posted 8 years ago #

    I have the problem too, but I'm with b-one. But I think my missing dashboard is my own fault. It was working fine until a couple of days ago. It's probably because I did something wrong when I edited some files in the theme editor. I have two blogs on my domain, and the dashboard on the other one is ok. Strange, but it doesn't bother me too much.

  24. leofish
    Member
    Posted 8 years ago #

    i'm very happy with bluehost. do not use powweb or fatcow for blogs.

  25. RickMcCharles
    Member
    Posted 8 years ago #

    Just joined BlueHost. So far excellent.

    My one issue is with my Write Post page.

    There are no Quick Tags so I cannot format nor add images.

    Do I need a plug-in to get that?

    It seems to be standard on every other version of WordPress I have seen.

    Appreciate the advice!

    RickMcCharles@hotmail.com

  26. dotnature
    Member
    Posted 8 years ago #

    Ive had no problems with bluehost so far, other than the contact form email having to originate from the host domain, but thats fine with me.

  27. raianoat
    Member
    Posted 8 years ago #

    RickMcCharles,
    did you use the fantisco install or did you do it "yourself"?

  28. ic3y
    Member
    Posted 8 years ago #

    You should contact bluehost.

    If you used Fantastico you should install it manually first (afther you deleted every wordpress file incl. database).

    If you installed it manually try to use fantatico OR download a new copy of wordpress and try it again, perhaps some file is corrupt.

  29. raianoat
    Member
    Posted 8 years ago #

    I second ic3y's recommendation...

  30. ganges
    Member
    Posted 7 years ago #

    Hi

    I'm on bluehost and have a trouble with permalink structure
    On default - everithing work
    On Date and name based
    ยป http://kinoproba.com/2006/05/22/sample-post/

    bluehost write
    =====================
    500 Server Error
    A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again.
    =====================================

    Support says

    "You will need to troubleshoot your config file to correct this issue"
    ===============================
    According to the server error logs, this is what is causing the problem:

    /home/idconten/public_html/kinoproba/error_log:

    [22-May-2006 06:49:48] PHP Warning: main(/home/idconten/public_html/kinoproba/wp-settings.php): failed to open stream: No such file or directory in /home/idconten/public_html/kinoproba/wp-config.php on line 20

    [22-May-2006 06:49:48] PHP Fatal error: main(): Failed opening required '/home/idconten/public_html/kinoproba/wp-settings.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/idconten/public_html/kinoproba/wp-config.php on line 20

    There appears to be an issue with line 20 in your config file where there is a file path that is invalid. You will need to troubleshoot your config file to correct this issue

    ================================

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