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[resolved] Blog is gone after upgrading (29 posts)

  1. davincim
    Member
    Posted 7 years ago #

    I backed up my database and all my files. I followed the instructions to upgrade (I was on 2.04).

    After I ran the upgrade script -- which was successful -- I was reactivating my plugins. After several of them were reactivated, all was going well until I reactivated one plugin and the screen went blank. No error message, nothing.

    I went to my blog's home page and nothing was there either.

    I'm hoping someone has an idea that can help me bring back my blog. I've got backups, but want to make sure I've exhausted other options before taking that road.

  2. whooami
    Member
    Posted 7 years ago #

    Straight off the bottom of the plugins page in the backend(1) :

    If something goes wrong with a plugin and you can’t use WordPress, delete or rename that file in the wp-content/plugins directory and it will be automatically deactivated.

    Your posts are stored in a MySQL database, theyre safe.

    1. These things are there to be read :)

  3. davincim
    Member
    Posted 7 years ago #

    Thanks for the advice. Here's what I've done:

    I renamed a couple of directories containing plugins (inside the plugins folder), but as there are so many, I decided to remove the entire plugins folder and replace it with the default one in the wordpress upgrade directory (the one I just downloaded).

    My hope was that if I could at least verify that my blog would come back up once if only the basic of plugins were used then I could get a sense of how much work is to be done. Unfortunately, after I did all that my blog still isn't coming up.

    ???

  4. whooami
    Member
    Posted 7 years ago #

    look at the source of that blank page.. what do you see?

    the plugin thats causing the problem is perty obvious.

    I notice you have a previous post regarding using the cache, are you using it? If so, you might want to delete those files out of whatever directory theyre in.. thats a suggestion, not a guarantee, I dont use the cache, so Im just guessing.

    My hope was that if I could at least verify that my blog would come back up once if only the basic of plugins were used then I could get a sense of how much work is to be done.

    I'll say it again. Your posts are stored in a MySQL database. They're safe.

  5. whooami
    Member
    Posted 7 years ago #

    To be sure of what you are saying though.. you stated in your first post:

    >After I ran the upgrade script -- which was successful -- I was reactivating my plugins.

    After you upgraded, BUT before you started reactivating plugins, your blog was not blank, correct?

    ------

    You did something, now the page is really blank, nothing in the source, even.

  6. davincim
    Member
    Posted 7 years ago #

    Yes, after looking at the source right after you suggested I saw the reference stop right at "since last visit plugin". I reuploaded my plugins directory renamed everything back to what it was before, but renamed the last-visit plugin. That's all I did, but now, as you saw the code is entirely blank when viewing the source.

    Arrrgh -- I'm confused. I appreciate you sticking with me!

    To your question, I only saw my blog's home page once. Because all my plugins were deactivated it wouldn't show all the content, so that's when I went to the control panel and started reactivating everything one by one. It wasn't until I was almost through reactivating that the plugins page and everything else went blank.

  7. whooami
    Member
    Posted 7 years ago #

    and about that cache thing.... ?

    see also, if you can get into the backend (admin area) with your browser..

    for what its worth, this:

    http://familywebwatch.com/blog/wp-admin/edit.php

    is blank.

    Assuming that should go somewhere. Typically, if the admin area works but the readable blog doesnt , its related to to the theme. In your case, you might want to doublecheck that all of your files are where they need to be. Im grasping at straws along with you now.

  8. davincim
    Member
    Posted 7 years ago #

    I think perhaps you're referring to a time when I was considering using the cache plugin. I decided not to use that, so I think we can ignore that part of it.

    As for the admin area, no, that's also not accessible -- just a blank page. Dashboard, plugins, create a post -- everything a blank.

  9. whooami
    Member
    Posted 7 years ago #

    Check to make sure files are there, all of them.

    Make sure you have the default theme available.

    While im guessing your problem is NOT theme related, WordPress relies on the defualt theme being available in the event it finds something wrong with the one youve selected.

    You might also want to check your server logs. Do you have cpanel available? If you do, theyre very easy to check, and i can walk you through it.

    --

    Heres another suggestion I found looking through some older posts that are similar:

    > Look for the following in wp-settings.php.

    // For now, disable persistent caching by default. To enable, comment out
    // the following line.
    //define('DISABLE_CACHE', true);

    Change that last line to:

    define('DISABLE_CACHE', true);

    Any difference?

  10. davincim
    Member
    Posted 7 years ago #

    Yep, looking through my directories on the server and all appears to be in place. I even edited one of the files that was using code for that last-visit plugin to see if that would do anything, but it didn't.

    Yes, I do have access to the cpanel and would appreciate you walking me through what you need to know. Thank you. :)

  11. whooami
    Member
    Posted 7 years ago #

    ok, one of the choices on the main cpanel page is :

    Web/FTP Stats

    Click that.

    The last option, typically, on that next menu is:

    Error log

    That will show you your most recent errors from Apache's raw logs.

  12. davincim
    Member
    Posted 7 years ago #

    Looks like I replied during your last reply and did see your suggested edit until now.

    I made that change, but it didn't make anything different.

  13. davincim
    Member
    Posted 7 years ago #

    I don't have what you're describing, at least not exactly. Here's what I think may have potential though:

    FTP (<--subheading)
    FTP Manager
    FTP service

    Tools (<--subheading)
    SiteStudio
    File Manager
    Stats (<-- but this is for webalizer and urchin)
    Reverse Traceroute
    Real Server

    WebServer (<-- subheading)
    MimeTypes
    Error Pages
    Script Handlers
    SSL
    Redirect URL
    FrontPage
    EasyApps Collection

    The "error pages" above takes me to another screen where it only shows my domain and the ability to add a document and apply it. My fear is that since this appears to not be "active" that that means there's nothing to view until I create one and only then it would report errors from now on. Am I correct? I'll go ahead and add a document and apply it anyway.

    As for the rest of the cpanel offerings, at least on the surface, none of the other areas appear to be helpful, but I'm open to suggestions.

    EDIT: Okay, never mind about the error doc -- that looks like it's if I wanted to make a unique error document for when an error occurs for visitors.

  14. whooami
    Member
    Posted 7 years ago #

    that error pages link is for crating custom 404, 403, etc.. pages. Thats not what we're looking for.

    Next up: when you ftp into your site, at the root of it, as far __up__ the directory heirarchy as you can go, do you have a logs folder?

    For clarification, when I say at the root, I dont mean where your wordpress install is, I mean where it might look something like this:

    -- public_html
    -- trash
    -- logs <-- thats what were hoping exists

    I can take a look at this myself if you like, btw, its up to you. If you want to contact me, feel free.

    whoo --(at)-- village-idiot.org I also have aim and that dreaded msn messenger at my disposal.

  15. davincim
    Member
    Posted 7 years ago #

    Yes, I do have a logs folder in my root. The one dated 1/7 is not compressed (I guess my host does that automatically). It's type "MS-DOS Application". It's called "familywebwatch.com" and there's another one dated 1/6 called "familywebwatch.com.1" type "1File" and not compressed.

  16. whooami
    Member
    Posted 7 years ago #

    you want to take a look at the 1/7 one. Its a text file, open it in wordpad. rename it to blah.txt if that helps.

  17. davincim
    Member
    Posted 7 years ago #

    Okay, got it. Ready...

  18. whooami
    Member
    Posted 7 years ago #

    read away, start at the top. youre looking for errors.

    might want to check the time stamps to make sure that the entries correspond with a recent time..

  19. davincim
    Member
    Posted 7 years ago #

    Well, I'm guessing if there are any errors that the word "error" would show up. I did a search in the file and "error" is nowhere to be found.

    I can confirm that the dates show today's date.

    Just a bunch of ip address with the date following that and "GET..."

  20. whooami
    Member
    Posted 7 years ago #

    that log isnt going to help, to look at errors you need your error log.

    I cannot really offer any more solutions here. My offer to help privately still stands but to save you from wondering and /or asking, yes, I will need your ftp and cpanel login/password.

    Hopefully someone else will wander through with some better suggestions. Good luck either way.

  21. davincim
    Member
    Posted 7 years ago #

    Thanks whooami! I most likely will take you up on your offer, but as it's late, I'll be more capable of handling this after some sleep. :)

    If worse comes to worse, I imagine I can just reinstall and restore my database to pre-upgrade status.

  22. DianeV
    Member
    Posted 7 years ago #

    Hm. I had a problem when upgrading one of our blogs to 2.0.6 today and, at one point, got the blank page thing (both the blog and the admin panel).

    It's a little difficult to recall in what order things happened, but it may have started when I enabled Akismet. I deleted the Akismet plugin folder, messed around a bit and found that the admin panel reappeared. I uploaded the new Akismet files (that come with WP2.0.6) and was able to enable it.

    Also, I had a custom theme in the themes folder. I deleted the other two themes, and then copied the new 2.0.6 theme folder *over* the folder containing my custom theme. This seemed to have caused a problem, so I reuploaded the custom theme and (if I recall correctly) the blog pages reappeared.

    I've never had such trouble with FTP, but it just goes to show that things can happen. Who knew?

    By the way, that's some work you put in there, whooami.

  23. davincim
    Member
    Posted 7 years ago #

    Thanks DianeV. I'll give that a try and report back.

  24. davincim
    Member
    Posted 7 years ago #

    Darnit -- I removed the akismet folder and refreshed my screen and nothing happened. I put back what I had originally, refreshed, still nothing happened. :(

    Anything else we can try?

  25. davincim
    Member
    Posted 7 years ago #

    Does upgrading WP from 2.04 to 2.06 modify the database at all?

    I ask because I'm thinking down the road that if I have to restore things, would the backup I made to my db before the upgrade be feasible?

  26. vkaryl
    Member
    Posted 7 years ago #

    Have you tried downloading a fresh distro of 2.0.6, then reupload all the files? Maybe something went haywire in the ftp transfer....

  27. davincim
    Member
    Posted 7 years ago #

    vkaryl - I hadn't thought of that. But after trying it, unfortunately, it's still showing up blank.

    I don't know if this sheds any light on anything, but I've integrated my blog feed into my web site. And since things went screwy that feed isn't showing my on my site anymore. I was hoping there might be some telltale sign that might point to a solution if I mentioned this.

  28. DianeV
    Member
    Posted 7 years ago #

    I think the best news here is:

    I backed up my database and all my files. I followed the instructions to upgrade (I was on 2.04).

    Good on you for that. I've been moving or otherwise futzing with databases for the last two weeks (WordPress and a shopping cart). It appears that sometimes something can Just Go Wrong.

    Worst case scenario is that you restore your earlier WordPress files (and, if the database changed in the upgrade -- the answer to which is "I don't know" -- the earlier database), make sure that your blog is functioning properly, and then start again.

    I'm going to guess that there's some detail in here that we've missed, but it's hard to guess what that might be. And, if all else fails, it might be easier to start over.

    But I'll say that I had a problem with the earlier version of Akismet (prior to 2.0.6). To be honest, I don't know if it's changed; all I know is that the file dates are different.

  29. davincim
    Member
    Posted 7 years ago #

    Thanks DianeV. :)

    I've since put everything back together. Basically, with whooami's guidance, I managed to copy my tables within phpMyAdmin (not restore) and reinstall WP. If anyone has the same problem, here's what I did to bring back my blog:

    1) made a copy of my blog files again
    2) downloaded the latest version of WP and copied them to my server.
    3) modified the wp-config file of my OLD files by changing the prefix to something else; uploaded that to my server.
    4) did the install
    5) went into phpMyAdmin and dropped (deleted) the newly created tables -- the ones with the new prefix -- EXCEPT for wp-options, wp-users, and wp-users-meta
    6) made copies of the original tables but named them with the new prefix (i.e., "new-prefix"-wp-posts, etc.)

    After doing that my blog came back. I've been thinking about implementing a new theme anyway, so now was as good a time as any.

    Thanks again for everybody's help. :)

  30. vkaryl
    Member
    Posted 7 years ago #

    Wow! VERY glad to hear that, davincim. How's that for a "Happy New Year"?

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