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[resolved] Blog Disappears After Upgrading to 3.1 (7 posts)

  1. jbrana
    Member
    Posted 3 years ago #

    Does anyone know the fix to a disappearing blog after upgrading to 3.1? My hosting services are hostmonster and nexcess

  2. Define 'disappearing'? And can you share your URL?

    If it's the white screen of death, that's normally a PHP problem, so I'd guess a theme or plugin issue.

  3. jbrana
    Member
    Posted 3 years ago #

    It's the white screen of death. http://www.deepdiscountgems.com with the Lifestyle 4.0 by StudioPress.

  4. Tara
    Member
    Posted 3 years ago #

    try:

    -deactivating ALL plugins temporarily to narrow down and possibly fix the problem. If the problem goes away, activate them individually (one-by-one) to find the culprit.

    If you don't have access to your admin area, try deactivating them manually via FTP or phpMyAdmin.

    -switching to the default theme ("twentyten") for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

  5. jbrana
    Member
    Posted 3 years ago #

    So the conflict was wp-super-cache or w3-total-cache. Reinstalling the plugin fixed the issue. Thanks for all of your help!

  6. Tara
    Member
    Posted 3 years ago #

    You are welcome. :-)

    Please mark thread as "resolved" using the dropdown in the right panel so that:
    - others with similar problem can see it as resolved and will read this thread for help if they have similar problem
    - people providing help see it as resolved and will not waste time reading this post.

  7. amlblog
    Member
    Posted 3 years ago #

    I have a new blog which started with the version before 3.1.

    I just updated to 3.1 and now I can't get to the blog website--it just keeps saying "waiting for http://blog.mormonletters.org/..." at the bottom of the window.

    I backed up the phpMyAdmin database as instructed on the WordPress website.

    What do I do now?

    Help, please?

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