WordPress.org

1. 4winners
   Member
   Posted 2 years ago #

   I'm a noob to blogging and am not a programmer. My blog was up and working well for 2 weeks. I didn't upgrade to the new wp version so I guess is it was v2.7 - I then installed the tantan plugin for google analytics and received error msgs in the browser above the blog. Next time I tried to login I got a blank page with a fatal error msg. and when I checked in cpanel all files to the blog had totally disappeared w/o a trace. Only file remaining under root was cgi-bin. No I didn't have a backup!

   Long story short I reinstalled wp using fantastico and was able to login the first time and reinstalled the theme (successfully) but it only brought up a white screen for the blog and then the same with wp login screen in Mozilla. With IE7 I get a HTTP500 Internal Server error.

   After many refreshes I still have the blank screen for the blog but now the login screen shows this -
   Warning: require(/home/winners/public_html/wp-includes/compat.php) [function.require]: failed to open stream: Permission denied in /home/winners/public_html/wp-settings.php on line 246

   Would appreciate any HELP! with this issue

   Thanks

2. Shane G
   Member
   Posted 2 years ago #

   Hi,

   Have a check with these options:

   -> Assign 766 recursive permissions to wp-contents folder.
   -> upgrade wordpress manually to the latest version
   -> Disable all the plugins and have a check with the site. Then enable the plugin one by one to find out the culprit one.
   -> Change the theme and check with default theme.

   Thanks,

   Shane G.

3. 4winners
   Member
   Posted 2 years ago #

   Thanks Shane but how do I do all that if I can't login?

4. Shane G
   Member
   Posted 2 years ago #

   Hi,

   Here is the answer:

   > Assign 766 recursive permissions to wp-contents folder.
   Answer: You can either assign from the hosting control panel or contact hosting service provider they can do it for you.

   -> upgrade wordpress manually to the latest version
   Answer: Refer this article for manual upgrade:
   http://codex.wordpress.org/Upgrading_WordPress

   -> Disable all the plugins and have a check with the site. Then enable the plugin one by one to find out the culprit one.
   Answer: you can disable all the plugins either from database or rename/delete the plugins directory with the help of FTP service.

   -> Change the theme and check with default theme.
   Answer: You can remove/rename all the themes from theme folder with the help of FTP service. So it will automatically fetch the default theme.

   Thanks,

   Shane G.

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