Suffering with GoDaddy hosting downtime and"500 internal server error"

@swampdog29,

Could you please provide a current site link? Thanks. Make sure to turn debug mode on and add the php info file too.

Well, I haven’t had issues all day, so I am assuming it really was simply a plugin issue. I’m really at a loss of words however because any other time a plugin has caused issues, it quickly goes away once it/they is/are deactivated (and sometimes completely deleted), but in this case, the error stayed around for awhile. This is odd and I guess I’ll have to go to the Cubepoints website itself to see if anyone else has ever encountered this error before.

Sorry guys, I’ve just never seen this many issues last after the plugins have been deactivated and deleted for so long.

I have spoken to the Office of the President of GoDaddy.Com after writing on Bob Parson’s Blog and was given less support (or care for the situation) than any first call receiver…so…no…I say again..with many emails, with many witnessed calls…that a call to GD support is useless.

1. They send you emails with generic information that is both irrelevant and untimely.
2. They disparage any knowledge you may have of the matters.
3. They put you on hold after having been on hold for a long time already and claim to have discussed the matter with an ‘advanced’ member of support.
4. Time spent for not, they will only suggest to pay for a higher $ service.
5. I have asked multiple U.S. Senators to review this as (can’t say that).
6. Time matters….they may be getting the point soon.

I did not call to ask simple questions, I called to ask quite complicated ones, and it is quite clear to me that they have no formal way to present those challenging matters to those who can affect daily use of their services.

I wrote to them last night and included this and another link on this forum and asked them to reply…I received a standard cut and paste reply, ‘please provide more info’…like talking to the wall…

Well, some new crap is starting to occur. I now get incomplete pages when they finally decide to load, as if a connection to the database isn’t complete. Things all over the site saying that it doesn’t exist like polls, menus anything. On the backend admin area, I basically am now getting the “I do not have permissions” error.

This is nuts man. No way anything I am doing causes this. I made sure to ONLY do regular WordPress work today. No code, plugins, theme or anything else touched. Only articles in Posts and Pages. Unreal. GoDaddy is getting b**ched out so hard tomorrow. Also, no errors to report in either the Apache or PHP logs….

Well the possibilities are still not narrowed down to a definite server side issue:
MySQL Server is failing somewhere – software or hardware
A connectivity issue between MySQL Server and other Servers or possible software / hardware issue in the mix.
Your MySQL database has damage somewhere
Your website is hacked – a Shell script is running in the background
— have you scanned your site at any point? Sucuri has a very good website security scanner.
You have invalid code in your .htaccess file
You have an invalid directive setting in your php.ini file
Also did you confirm earlier in the conversation that this is definitely not a connectivity issue between you (ISP, computer virus) and your site?
Both Ping and tracert look good for your site. No timeouts or drops. Usually when Server Hardware is failing you get timeouts or drops.
So if you were just going by checking connectivity to the Servers and the Servers themselves they look good.
So you should try and eliminate as many things as you can and also this info will be helpful to the GD peeps.
run ping -t greatgamingcrusade.com from a DOS / Command Prompt and let it run for 15 or so minutes and then screenshot it or copy and paste it.
run tracert greatgamingcrusade.com and save that info.
The GD people do this themselves to check Servers, but things like a hard drive failing can some times be very intermittent and some types of hardware failure might not show a drop or timeout.
Any way are pinging the prod server so you are not directly checking the MySQL server so you could just create a simple script like this to check connection issues and generate mysql errors. Maybe loop it or sleep it or something like that to check it at regular intervals.

$link = mysql_connect(‘localhost’, ‘mysql_user’, ‘mysql_password’);
if (!$link) {
die(‘Could not connect: ‘ . mysql_error());
}
echo ‘Connected successfully’;