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Blank Window - Can Hear Video's Audio (3 posts)

  1. mfshearer72
    Member
    Posted 2 years ago #

    Here is the shadowbox test:

    http://mshearer.gomobileiq.com/testing/

    (click on logo in post and video pops)

    I have it set to autoplay and you can hear the video but it only shows up when you click within the window. Any thoughts?

    Thanks very much!

    Kindly,

    Michael

  2. Matt Martz
    Member
    Posted 2 years ago #

    Playing a .mov is dependent on quicktime being installed, or another appropriate player to handle those files and there are numerous cases where it just doesn't work as expected. I have tested on several computers/browsers here and it works fine for me. I however have seen people say they have problems with .mov several times and I generally suggest converting the video to FLV and enabling FLV support in the plugin.

    FLV seems to be a more "standard" video format as of recently, and generally if you can play a youtube video, which most everyone can, a .flv should work too.

  3. mfshearer72
    Member
    Posted 2 years ago #

    Changing the file to an flv worked on my computer...just have to explain to client we need to convert his .movs to .flvs - no big deal as long as he embraces it.

    Thanks, sivel!

    Kindly,

    Michael

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