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blank white screen - no site & login site (3 posts)

  1. EbenCoetzer
    Member
    Posted 4 years ago #

    Hi,
    I just uploaded and activated a new theme on my wordpress but now the screen is completely white. When I went to my admin page where I should be able to deactivate it the admin page is also completely white and will not allow access to anything. I downloaded FileZilla to try and change the theme via FTP but can't seem to connect to the server. I don't think that I have the correct login details though. Where can I get these?

  2. freesouldesign
    Member
    Posted 4 years ago #

    You need ftp access, then - rename the plugins directory, remove any extra themes(leave the defaults only).

    Then start troubleshooting activating one by one/plugins and the theme at the end/

  3. Roy
    Member
    Posted 4 years ago #

    I don't think that I have the correct login details though. Where can I get these?

    Your host.

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