WordPress.org

1. EbenCoetzer
   Member
   Posted 3 years ago #
   

   Hi,
   I just uploaded and activated a new theme on my wordpress but now the screen is completely white. When I went to my admin page where I should be able to deactivate it the admin page is also completely white and will not allow access to anything. I downloaded FileZilla to try and change the theme via FTP but can't seem to connect to the server. I don't think that I have the correct login details though. Where can I get these?

2. freesouldesign
   Member
   Posted 3 years ago #
   

   You need ftp access, then - rename the plugins directory, remove any extra themes(leave the defaults only).

   Then start troubleshooting activating one by one/plugins and the theme at the end/

3. Roy
   Member
   Posted 3 years ago #
   

   I don't think that I have the correct login details though. Where can I get these?

   Your host.

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