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Blank Screen upon install.php (6 posts)

  1. sharonleaney
    Member
    Posted 1 year ago #

    Hi i have deleted all versions of WordPress and downloaded new version from website , i have done this each day for the past week and i am still getting a blank screen at this step. http://www.kidz.net.au/wp_admin/install.php .
    I have cleared all cookies and cache. I am using Firefox ftp to upload WordPress - i have deleted the account and created a new one many times also. I am at a loss - my host refers me back to these forums - however i don't understand my problem. I have anther six WordPress sites i have uploaded via Firefox and none so far have caused me this much grief. Any assistance - suggestions, greatly appreciated.
    Cheers
    Shaz

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Try checking your site's error logs for a specific error message. Your hosts should be able to help you in accessing your site's error logs.

  3. sharonleaney
    Member
    Posted 1 year ago #

    Hi checked my error logs - nothing noted
    Anything else?

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    All I can suggest is that you contact your hosts about this. Without something to go on there is very little we can do to help.

  5. sharonleaney
    Member
    Posted 1 year ago #

    Thanks
    They believe its plugin error as their end looks fine. Cheers

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    I don't see how that can be the case. There are no active plugins in a new install - especially when the install itself isn't working. Have you explained this to them?

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