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1. Ramzii
   Member
   Posted 4 months ago #

   I designed this site, and it worked fine on my server.

   Since the project is finished I moved it to another server of the client.

   There, I keep getting blank pages after I install plugins.

   Any way to find the problem??

   Is it possible that the hosting company it stopping something?

2. Jan Dembowski
   Volunteer Mod. & Brute Squad
   Posted 4 months ago #

   Is it possible that the hosting company it stopping something?

   Could be lots of things. Look at that server's error_log file and see what's complaining.

3. Ramzii
   Member
   Posted 4 months ago #

   Thanks for the quick response, im kinda bad at server related issues, where can I find this error_log ?

4. govpatel
   Member
   Posted 4 months ago #

   The hosting company may not have allowed enough memory so check way to increase the memory

5. Jan Dembowski
   Volunteer Mod. & Brute Squad
   Posted 4 months ago #

   Ask your hosting company for a copy of the file or at least any errors that your WordPress installation may be generating.

6. govpatel
   Member
   Posted 4 months ago #

   You can try this see what error you get
   If you want to check what files are causing the problem then you can

   First check wp-config.php if you have any blank space before
   1

   <?php

   code
   if there is none then try and add this code in next line

   error_reporting(E_ALL); ini_set('display_errors', 1);

   In addition, add the following code above
   /* That’s all, stop editing! Happy blogging. */ :

   define( 'WP_DEBUG', true);

   See what error you get.

   and replace the files that are giving error from fresh WordPress download.

7. Ramzii
   Member
   Posted 4 months ago #

   Thank you all for taking your time to think with me.

   Ask your hosting company for a copy of the file or at least any errors that your WordPress installation may be generating.

   I will do just that, thanks.

   I also tried looking into the config file, its fine.. no spaces before the opening php tag <? I even removed all the blank lines in the functions.php file.. no result.

   Tried the php error codes:
   

   error_reporting(E_ALL); ini_set('display_errors', 1);
   
   define( 'WP_DEBUG', true);

   in the header.php head ...nothing :(

   UPDATE!!!!

   Since I knew little to nothing about the: define( 'WP_DEBUG', true); code i googled it.. and guess what, it goes in the wp-config.php file! NOT the header.php.... WHO KNEW!

   Thanks so much, after I put it there, and activated an plugin: I got the following error:

   Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 14016 bytes)

   YES! Thats what I can an error. And no @#%$@#%^@% blanco screen.

   Next step was to figure that error out, found this solution:

   ini_set("memory_limit","80M");

   Applied it to the same wp-config.php, now it looks like so:

   define('AUTH_KEY',        'xxx');
   define('SECURE_AUTH_KEY',  'xxx');
   define('LOGGED_IN_KEY',    'xxx');
   define('NONCE_KEY',        'xxx');
   define('SECURE_AUTH_SALT', 'xxx');
   define('LOGGED_IN_SALT',   '(xxx');
   define('WP_DEBUG', true);
   ini_set("memory_limit","80M");

   ..more or less! :D

   Thanks so much for your help. It really saved me

8. govpatel
   Member
   Posted 4 months ago #

   The code I gave above needs to in wp-config.php not header.php

9. Ramzii
   Member
   Posted 4 months ago #

   I know! You rock!! High five!!!

10. govpatel
    Member
    Posted 4 months ago #

    I knew had to be memory problem as I posted that above and the debug code confirmed the error.

11. d-phrag
    Member
    Posted 4 months ago #

    You saved more than one a** here!!! Been experiencing this since a clean reinstall of the server and random plugins were causing the blank page - so BIG THANK YOU!!!!

12. govpatel
    Member
    Posted 4 months ago #

    You are welcome

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