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Blank Screen for Public, But Dashboard Works? (4 posts)

  1. jpdixon
    Posted 12 months ago #

    I've searched and read through "white screen of death" posts, but my case seems to be different as I am able to log in and access my dashboard perfectly normally. The public view, however, is just a blank screen.

    On my hosting account I have roughly 10 sites and half work fine and the other half have this problem. (So they have different themes.) Confirmed with my host that they haven't done anything. I also tried deactivating all plugins; no help. I also have made no recent changes (plugins, theme, etc) and this abruptly happened sometime late yesterday.

    One site example is socialwebqanda.com

    Would greatly appreciate any help.

  2. phillbooth
    Posted 12 months ago #

    First back up everything

    Check the wp-config.php make sure it has a ?> at the end of it and then no space after.

    Move plugins and themes to a new folder or delete them if u have backed up.

    if that does not work delete wp-config.php

    Still such google the problem you are not alone

  3. jpdixon
    Posted 12 months ago #

    Thanks; will try. I was hesitant to post the question since it seemed common, but in all the cases I found by Googling, the webmaster couldn't access their Dashboard. In my case, that all works fine and it's only the public view with a problem. And my biggest mystery is how this could abruptly happen to multiple WP sites when I made no upgrades, but not others on the same hosting plan.

    If anyone knows of a better way to search for this problem I'd be glad to try that instead of keeping this thread open.

  4. phillbooth
    Posted 12 months ago #

    Then it is likely that it is a plugin or template issue may be your host has upgraded to a new version of PHP and something is broken.

    make these settings in wp-config.php

    define('WP_DEBUG', true);
    define('SCRIPT_DEBUG', true);
    error_reporting = 4339
    display_errors = Off
    display_startup_errors = Off
    log_errors = On
    error_log = /home/example.com/logs/php_error.log
    log_errors_max_len = 1024
    ignore_repeated_errors = On
    ignore_repeated_source = Off
    html_errors = Off



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