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Blank screen after upgrading into wordpress 3.3.2 (8 posts)

  1. yans_fied
    Member
    Posted 2 years ago #

    I just upgrade my wordpress into the new version, 3.3.2, but now i can't access my wp-admin. i just got blank screen.

  2. govpatel
    Member
    Posted 2 years ago #

    Did you deactivate plugins and switch to default theme before upgrade

    Blank pages are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don't have access to your admin panel, try manually resetting your plugins, using ftp rename plugins folder to plugins_hold and create a blank plugins folder If that resolves the issue, delete blank plugins folder and rename original back to plugins reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching Twenty Ten theme (WordPress 3.0 and higher) to rule-out a theme-specific issue. If you don't have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it's possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can't find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we'll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

  3. yans_fied
    Member
    Posted 2 years ago #

    aha, thanks for your advices :)

  4. govpatel
    Member
    Posted 2 years ago #

    Did it work

  5. yans_fied
    Member
    Posted 2 years ago #

    Yep, I just renamed the plugins folder to deactivate all plugins. and then reactivate it one by one :).

    Thanks.

  6. govpatel
    Member
    Posted 2 years ago #

    You are welcome

  7. erikacon
    Member
    Posted 2 years ago #

    I have the same problem only that I can get to my admin page but not my site. When I type in my site I get a blank page. I disabled all my plugins. Then I changed to the default theme. The pages show up. But I don't want the default. What do I do?

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    @erikacon: It is impolite and contrary to forum policy to interrupt another poster's ongoing thread with a question of your own. Please post your own topic.

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