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[resolved] blank screen after update to 2.5---two reasons found (12 posts)

  1. Storyman
    Member
    Posted 6 years ago #

    After upgrading several WordPress sites a blank screen appeared on a couple of those sites.

    One blank screen was using a 'Secret Key' that included printable ASCII characters. When the secret key was changed to include only alpha-numeric characters (a-z, A-Z, 0-9) the problem was resolved.

    The other white screen incident was caused by the include folder not fully uploading. When deleting the folders there was a file named '.pureftpd...' that was difficult to remove. Reloading the include folder solved the issue.

    Hope that helps someone.

  2. eibhlin
    Member
    Posted 6 years ago #

    My blank screen was caused by Enhanced WP Contact Form plugin. Even my login screen vanished. Trial-and-error hours later... it's that plugin. Everything works fine until I install that one plugin and try to activate it.

  3. Nik Green
    Member
    Posted 6 years ago #

    I can confirm eibhlin comments about the Contact Form plugin. I was getting unrelated pages not loading until I followed her suggestion and removed this plugin.

    These included the wp-admin/edit.php page and the Manage Gallery page of nex-gen gallery plugin. I also received http:500 errors when trying to access my plugins page.

  4. findasec
    Member
    Posted 6 years ago #

    Im a a newbie when it comes to editing these php pages. I have the same problem with a blank screen after 2.5 update. How can I deactivate plug in as I can't get into the dashboard. Should I so something to the wp-admin/edit.php page as suggested above?

  5. findasec
    Member
    Posted 6 years ago #

    I solved the problem. I think the problem is caused by the plugins from the old version. I deleted the update. I reinstalled the old version. I was then able to get into the dashboard. I deactivated all the plugins. I then started over with wordpress 2.5. This time it worked. You must deactivate the plugins. Many won't work with the new 2.5

  6. bugajski1
    Member
    Posted 6 years ago #

    i just upgraded to 2.5 and what a nightmare the whole site is blank now ...i can get to the admin

    i tried disabling ALL plugins nothing

    tried changing themes even to the default one still blank

    can someone please suggest something else to try??

    thanks !

  7. kmessinger
    Volunteer Moderator
    Posted 6 years ago #

    The upgrade instructions say very clearly to remove all plugins before installing.

    bugajski1 Do you have a URL?

  8. thirdc04st
    Member
    Posted 6 years ago #

    i renamed my plugins, but i had to delete them to get the white screen to go away.

  9. Robert Wetzlmayr, PHP-Programmierer
    Member
    Posted 6 years ago #

    Renaming plugins won't help, they are partially loaded anyhow.

  10. cellobella
    Member
    Posted 6 years ago #

    I had the white screen too but I discovered that some of the wp-includes files hadn't loaded.... still a blank screen... and that I'd forgotten to copy across the new default theme in wp-content.

    Once I did that, in other words, followed instructions, all was well.

  11. bugajski1
    Member
    Posted 6 years ago #

    kmessinger thank you .....

    when you say REMOVE ALL PLUGINS ..does that mean disable them all before uploading the new files?

    obviously i'm using the same plugins so i never upload those again i just upload everything pretty much other than wp-content directory

    my solution is to REVERT back to a known working version which is scary on these live sites i guess its good i duplicated it before trying

    please help me get a clear understanding of how to best avoid this blank screen when upgrading?

    the admin side is ok ..but no site on the other side

  12. davert
    Member
    Posted 5 years ago #

    FWIW, in my case the ftp client simply got confused, and redoing the upload fixed the problem right away... just something else to look for.

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