• Resolved sharonvillines

    (@sharonvillines)


    The screen is blank when you visit the site. I’ve checked the files on the server and everything (I know little) seems to be alright. Database is still there. I was trying to install a new theme and wonder if it incompletely installed.

    If so, how do I fix it?

    And if not, what else can I try?

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Can you still login to the Admin area? If so, have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems?

    Thread Starter sharonvillines

    (@sharonvillines)

    I don’t know how to do any of these things because the screen is completely blank.

    http://www.adeeperdemocracy.org/

    Thread Starter sharonvillines

    (@sharonvillines)

    esmi

    (@esmi)

    FTP into your site (or use whatever file management application your host provides) and rename your current theme’s folder in wp-content/theme. Also rename the plugins folder in wp-content to plugins-old.

    Thread Starter sharonvillines

    (@sharonvillines)

    I’m not sure what the current theme is since I was installing a new one, and forget just which one it was. I renamed all the themes in that folder by adding -old to each one except the default.

    No change in the blank screen.

    Thread Starter sharonvillines

    (@sharonvillines)

    It worked. I had to go to /wp-admin/

    Thank you and thank for replying so promptly. Saved me from major melt down.

Viewing 6 replies - 1 through 6 (of 6 total)
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