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1. ikier
   Member
   Posted 5 months ago #

   Both my admin and web sites are showing a blank or white screen. Can't figure out what happened. Need help!!

2. Samuel B
   moderator
   Posted 5 months ago #

   1st thing to try is use ftp or host's file manager to rename the /plugins folder to /plugins-old
   this will deactivate all plugins and hopefully let you log in

   rename folder back to normal, then activate plugins one by one

3. ikier
   Member
   Posted 5 months ago #

   I tried your suggestion with no results so I guess it's not the plugins. Thanks!, any other ideas?

4. Samuel B
   moderator
   Posted 5 months ago #

   try one of these memory bumps
   1. Try adding this line to your wp-config.php file:
   Increasing memory allocated to PHP
   define('WP_MEMORY_LIMIT', '128M');

   2. If you have access to your PHP.ini file, change the line in PHP.ini
   If your line shows 32M try 128M:
   memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)

   3. If you don't have access to PHP.ini try adding this to an .htaccess file:
   php_value memory_limit 128M

   Talk to your host.

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