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Blank post and HTML/Visual editing issue v3.3 (44 posts)

  1. wheresgrant
    Member
    Posted 2 years ago #

    I'm not sure if this helps any, but I have some screen shots to help illustrate what I'm experincing:

    Blank 'white' screen. Active area of form is editiable but can't be seen unless you seletc the text or code as a highlight. It is also stuck in HTML mode. You can switch between Visual and HTML
    Top half

    Various controls are frozen and non functioning. See the lines that border the control features. That is connected to whatever is wrong with the admin file.
    bottom half of page

  2. kmessinger
    Volunteer Moderator
    Posted 2 years ago #

    I'm willing to do the same... if I can be guaranteed I won't destroy and be able to recover the site content. I've spend days building the content and I can't afford to lose the site. When people say to delete the old wp-admin and re install 3.3 manually how am I assured that won't cause more damage

    Replacing the wp-admin folder or the wp-includes folders will do no more damage unless you or someone has gone in and changed wordpress core files and that won't cause "damage" - it would just make the changes go away.

    What you are experiencing is caused by javascript conflicts - nothing else. The wp backend is run by javascripts. You content is all in the db and is safe from changes. Most likely a file got corrupted during the upgrade. At the very least you need to replace wp-admin/js . Some have to do this more than once but that's the story.

  3. wheresgrant
    Member
    Posted 2 years ago #

    Thanks for all of the continued support. I'll report back the details.

  4. wheresgrant
    Member
    Posted 2 years ago #

    I deleted the wp-admin folder and I deleted the wp-includes folder. I downloaded 3.3 zip... extracted the files. manually uploaded via FTP the 'new' wp-admin & wp-includes... Site looks fine, dashboard and UI for admin controls unchanged. Problems still exist... (see screenshots above). WTD??? (What The Duck?)

  5. wheresgrant
    Member
    Posted 2 years ago #

    Add to the list... installing Hotfix 0.8... again no change.

  6. gregpxc
    Member
    Posted 2 years ago #

    Now try the use google libraries plugin again

  7. wheresgrant
    Member
    Posted 2 years ago #

    I just tried... I deactivated all 14 active plugins. One by one reactivated including Hotfix and Use Google Libraries. Still no dice.

  8. lernerleben
    Member
    Posted 2 years ago #

    @wheresgrant

    I strongly believe that there is a coding issue in 3.3 which is really behind this. It could be that it affects certain providers. Hence, it worked for gregpxc and not for you or me.

    All I can say is that version 3.2.1 worked fine and that only 3.3 caused the problems we are both experiencing. I am not going to switch off my plugins as that would cause havoc on my site. I think the plugins thing is a red herring and that it is down to the code.

    I plan (over Christmas) to set up a testing version by setting up a subdomain on my site and then mirroring the existing site and database to this testing site and playing with it. That way, I can try out the plugins switch off and see if that makes a difference without it affecting my working site.

    If you want to do the same (unless you feel comfortable, don't):

    - Via MySQL/cPanel copy into a txt file your current site's database
    - Create a new subdomain or if you can't set up a subdomain, try creating a new folder in your current site. Give it a distinct name (like "blobby", or something).
    - Copy all files (including hidden .htaccess file) to the location of the new subdomain/folder
    - Create a new empty database
    - In a text editor, global search & replace all instances of "http://www.name-of-your-site.com" to whatever the new address will be (e.g. "http://blobby.name-of-your-site.com" if sudomain or "http://www.name-of-your-site.com/blobby/" if folder. Leave email address as before).
    - Upload/import changed database tables txt file directly to new database
    - Change the database details in wp-config.php file in your new site to point to your new database
    - When you enter the new site address, the mirrored copy of your site will appear as if already installed.
    - Protect the site from others by installing a maintenance mode plugin
    - Play!

    Keep this site (protected) and try out all changes before you implement them on your "live" site. That way, you won't have any nasty surprises in the future.

  9. smcfall
    Member
    Posted 2 years ago #

    Google Libraries worked for me!

  10. reviveam
    Member
    Posted 2 years ago #

    Google Libraries worked for me also. If someone would identify the root cause maybe the rest of the users here could find the unique problem to their site. And if you see that your solution is not working for everyone - maybe you didn't identify the root problem.

  11. esmi
    Forum Moderator
    Posted 2 years ago #

    It's a browser javascript caching issue that has nothing to do with WordPress directly.

  12. lernerleben
    Member
    Posted 2 years ago #

    @ esmi

    If browser javascript caching has been identified as a cause, then it is only one of them.

    Quick recap (in my case): 3.2.1 -> 3.3 problems started. Problem with memory_limit affecting incoming links/blog and viz editor. Solution (for me) is change language define from de_DE to en_EN and problem disappears.

    This memory_limit issue affects German language file, apparently because it is more memory hungry. The disappearing functionality problem improves the more plugins I delete (not just deactivate). The problem with the memory_limit for me is I am on a shared hosted server with the company 1&1 (aka United Internet) and it is default at 32 MB and cannot be increased without great expense taking out a dual dedicated server. And even then it has been reported that it doesn't work.

    As you are a forum moderator, perhaps you know how (or if or where) this problem can be/is reported. Someone told me that WP is aware of it and that they don't have a solution but I don't know where I could read up on this.

    Thanks

  13. bbihun12
    Member
    Posted 1 year ago #

    @Kunsang, thank you sooooo much. The google libraries plugin worked for me.

  14. tudp
    Member
    Posted 1 year ago #

    i have installed wordpress in a different folder on the server and overwritten wp-includes/js folder all together. it worked

    one might need to check the error log on Cpanel on the server to identify the exact cause

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