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Blank pages - Can't open site or log in to admin (7 posts)

  1. thylbom
    Member
    Posted 2 years ago #

    I deleted a plug-in call wp-cache, and now every time I try to connect to the site or log in to my administrative screen I get a blank screen. In my log files on the server, the following error messages occur:
    [16-Aug-2012 02:08:49] PHP Warning: require(/family/wp-content/plugins/wp-cache/wp-cache-phase2.php) [function.require]: failed to open stream: No such file or directory in /family/wp-content/advanced-cache.php on line 63
    [16-Aug-2012 02:08:49] PHP Fatal error: require() [function.require]: Failed opening required '/family/wp-content/plugins/wp-cache/wp-cache-phase2.php' (include_path='.:/include:/usr/lib/php') in /family/wp-content/advanced-cache.php on line 63

    I don't know what the problem is or what to do now. Seems like WordPress is looking for a file that isn't there, but I'm not sure how to fix this.

    Any help would be appreciated.

  2. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Site URL?

  3. thylbom
    Member
    Posted 2 years ago #

  4. kevinhaig
    Member
    Posted 2 years ago #

    Using a FTP utility like Filezilla or one from your host provider, you could try renaming the wp-cache directory to something like "test". Then see if you can log into WordPress. If you can then delete the plug-in using the FTP utility and re-install it.

  5. thylbom
    Member
    Posted 2 years ago #

    If by directory you mean the wp-cache file or folder in the plugins folder, I can't rename anything. It's no longer there since the plugin was deleted. However, something in the software is still looking for it maybe? And when it can't find it I get a fatal error. At least it seems like that's what's happening. I think I eithr need to put what it's looking for where the program can find it or tell the program to stop looking for it. No idea how to do that though.

  6. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    I think your site is disabled. It will be better you contact your host.

  7. kevinhaig
    Member
    Posted 2 years ago #

    You may want to check .htaccess to see if the wp-cache has done something there. Make sure you have a back-up before you mess with it.

    You may want to put the plugin files back....do you have a back-up?

    Good luck.

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