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Visualizer
Blank page when I add new item (10 posts)

  1. zapper123
    Member
    Posted 6 months ago #

    Hi!
    I've got a problem. When I try to add new item in Visualization Library I see only blank popup (http://oi59.tinypic.com/2ihugsx.jpg). I don't have any buttons or something else. The problem appears when I install new version of Visualization (before I dont' have any problem with this plugin). How can I fix it?

    Best regards and thanks in advance!

    https://wordpress.org/plugins/visualizer/

  2. madpixels
    Member
    Plugin Author

    Posted 6 months ago #

    Hi @zapper123!

    It is very strange... Looks like there is a bug. Can you enable WP_DEBUG on your site and try to reproduce the issue? Please, let me know what you see.

  3. zapper123
    Member
    Posted 5 months ago #

    When I enable wp_debug I see a notice about problem with trying to get property of non-object in Disqus plugin. When I turn off this plugin I don't see notice, but I still have blank popup when I try to add new item.

  4. madpixels
    Member
    Plugin Author

    Posted 5 months ago #

    ok, could you create editor account for me and give me FTP access to your site? I need to troubleshoot the plugin. I won't change anything else. If you agree, then create an account (with editor role) for contact[at]madpixels[dot]net email and send ftp credentials to it.

  5. slickorange
    Member
    Posted 5 months ago #

    Hi, I am having the exact same issue... Please assist.

    Turning on debugging did not make me any wiser. If you give me the instructions I can fix it myself...

    [UPDATE Oh I see in another thread plugin conflicts can cause this... any suggestions on how I can find out which plugin is causing the issue.. I really have a lot of plugins installed - all of which I need..)

    Thanks.

  6. madpixels
    Member
    Plugin Author

    Posted 5 months ago #

    @slickorange

    Try to deactivate plugins one by one and see if after deactivation the issue disappears.

  7. slickorange
    Member
    Posted 5 months ago #

    I was hoping you were not going to say that :)

  8. madpixels
    Member
    Plugin Author

    Posted 5 months ago #

    I have no choice :)
    BTW it is bad habit to have huge amount of activated plugins ;)

  9. slickorange
    Member
    Posted 5 months ago #

    I know, but they are mostly well known large plugins that I all need:
    - BBPRess
    - BuddyPress
    - SabaiDirectory
    - LearnDash
    - BadgeOS
    - EventEspresso
    ...

  10. slickorange
    Member
    Posted 5 months ago #

    Ok, I have determined that BadgeOS is causing the issue... Any ideas on how I could solve this?

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