Support » Plugin: Cielo WooCommerce - Solução Webservice » Blank Page after return form Cielo BuyPage

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Gabriel Reguly

    (@gabriel-reguly)

    Hi coutogomes,

    I have added the product but your server failed to show the cart.

    Then I have tried again, this time the server worked and I was able to get to the Cielo page.

    When clicking to cancel, it returned ok and displayed the following message:

    “Infelizmente seu pedido não pode ser processado. O banco (ou operadora) não aprovou seu pagamento.”

    And when using Visa 4012001037141112, it did worked for me, showing the following message:

    “Obrigado. Seu pedido foi recebido.”

    So I wonder if it is not a transient issue from your server.

    Which is your hosting company?

    Regards,
    Gabriel

    Thread Starter coutogomes

    (@coutogomes)

    Sorry…

    Follow the test informations

    Visa
    Débito
    numero 4012001037141112
    validade 05/18
    cod. seg. 123

    I tested now and work as mentioned!

    tks

    Thread Starter coutogomes

    (@coutogomes)

    Do you have any other way to contact?

    I was test from other PC/Network and work as mentioned, with test information show the blank page when return FROM CieloBuy Page, nedding to click F5.

    tks

    [ redacted, support is offered via the forums and not email or GTalk ]

    Thread Starter coutogomes

    (@coutogomes)

    Any news on this problem?

    tks

    Thread Starter coutogomes

    (@coutogomes)

    Any news? tks

    same problem here, worked with this version http://basequatro.com/site/loja/modulo-cielo-para-woocommerce

    Hi! I am having this same problem. Did you guys find a solution ?
    Thanks!

    Thread Starter coutogomes

    (@coutogomes)

    Hi AndreMC and vipete, the problem remains unsolved!

    Gabriel Reguly, can you help us?

    I am willing to help you with some development.

    Tks

    Plugin Author Gabriel Reguly

    (@gabriel-reguly)

    Hi,

    My development server does not show this blank page, so I need a way to reproduce the issue.

    Please someone create an admin account at his/her server with the email

    cielo-blank-page-issue@omniwp.com.br

    Thank you,
    Gabriel

    Thread Starter coutogomes

    (@coutogomes)

    Hi Gabriel,

    I created the user at http://www.ousadiamoda.com.br and the password was sent to the email [ redacted ].

    Has a product called “Produto Integracao CIELO”.

    Tks, any thing more please add me at gtalk [ redacted ]

    coutogomes, boa noite!

    Eu passei por um problema semelhante, mas e adicionei
    os seguintes código no arquivo “wp-content/plugins/woocommerce/classes/abstracts/abstract-wc-email.php”

    à partir da linha 327
    $dom = new DOMDocument();
    libxml_use_internal_errors(true); //Linha adicionada
    @$dom->loadHTML( $content );
    libxml_clear_errors(); //Linha adicionada

    e o erro parou de acontecer.
    ps: desculpes não escrever em inglês.

    Plugin Author Gabriel Reguly

    (@gabriel-reguly)

    Olá coutogomes,

    Obrigado pelo acesso, segui a dica do jotajonathas resolveu o problema no teu servidor.

    Agora falta descobrir porque o problema acontece.

    Toda vez que atualizares o WooCommerce vai ser necessário refazer a alteração no arquivo “wp-content/plugins/woocommerce/classes/abstracts/abstract-wc-email.php”

    Aviso que precisei colocar um coupon para frete grátis, pois o frete do teu site está com problemas.

    Abraços,
    Gabriel

    Plugin Author Gabriel Reguly

    (@gabriel-reguly)

    Olá jotajonathas,

    De onde conseguiste descobrir que adicionando o código resolvia o erro?

    Abraços,
    Gabriel

    Plugin Author Gabriel Reguly

    (@gabriel-reguly)

    Hmm, http://stackoverflow.com/questions/8379829/domdocument-php-memory-leak

    Looks like the error happens due to low memory available.

    So there is nothing that the plugin can do to fix this issue.

    Regards,
    Gabriel

    Plugin Author Gabriel Reguly

    (@gabriel-reguly)

    Good news, next version of WooCommerce will not have this issue anymore.

    https://github.com/woothemes/woocommerce/pull/3783

    Regards,
    Gabriel

Viewing 15 replies - 1 through 15 (of 17 total)
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