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Blank dashboard and blank blog (6 posts)

  1. jenren10
    Member
    Posted 3 years ago #

    Hi,

    I tried to adjust a plug-in today (one of the google analytics plug ins) by putting in some extra code. Straight after my dashboard disappeared and is now just a blank page, as is my blog/website and the log in area to my FTP.

    I can see that I probably just need to delete the plug in but I don't know how to do this with the above problems. I have read that this can be done through htaccess but I am not hugely technical and do not know where to find this.

    Can anyone help? I'm desperate to get my site back online as soon as possible. I would be really grateful for any advice you can give.

    Thanks!
    Jen

  2. James
    Happiness Engineer
    Posted 3 years ago #

    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

  3. jenren10
    Member
    Posted 3 years ago #

    Hi James, thanks for getting back to me so quickly. How do I do that? Jen

  4. James
    Happiness Engineer
    Posted 3 years ago #

    Just follow the link in my reply.

  5. jenren10
    Member
    Posted 3 years ago #

    Thanks James - problem solved!! You have saved me a lot of time and stress :)

  6. James
    Happiness Engineer
    Posted 3 years ago #

    You're welcome!

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