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Blank Dashboard after automatic upgrade to version 3.3 (29 posts)

  1. tfratzel
    Member
    Posted 2 years ago #

    I just did an automatic upgrade to version 3.3

    The website works fine
    I can log into the dashboard but the screen is blank

  2. abulsme
    Member
    Posted 2 years ago #

    I accidentally posted on an unrelated thread a few minutes ago, but this one matches exactly. :-)

    So "me too".

    Specifically:

    I did an install through the update page on the dashboard. I looked away and was doing something else in another window while it was downloading and installing. I came back and saw nothing but a blank screen instead of the "success" message. Poking around, the blog itself is up, but I also get nothing but blank screens when trying to access any part of the dashboard. No error like I've seen in some other threads. It looked like in that other thread there was a plug in conflict, and removing that plugin directory (postie) solved the problem. But I am not getting any errors at all, just the blank screens like tfratzel.

    Is our best bet to manually download 3.3 and copy over all the files by hand?

    Or should we be looking at something else?

  3. tfratzel
    Member
    Posted 2 years ago #

    Mine is exactly the same, no error messages, just blank pages for everything:

    /wp-admin/
    /wp-admin/edit.php
    /wp-admin/upload.php

    etc.

  4. tfratzel
    Member
    Posted 2 years ago #

    Mine is working...had to remove popupdomination plugin

  5. billyt99
    Member
    Posted 2 years ago #

    Nice! How do you remove when the pages were blank?

  6. abulsme
    Member
    Posted 2 years ago #

    Also, how did you identify which plugin was the problem without an error message? Trial and error? I have a whole bunch installed. If I have to manually remove their directories one by one I will, but it would be nice to identify which was causing a problem first...

  7. morks
    Member
    Posted 2 years ago #

    I have the same problem too. I upgraded to 3.3 and then it automatically reverted to a blank page. I tried refreshing, still nothing.

  8. billyt99
    Member
    Posted 2 years ago #

    nice! I removed popup domination and it works!

  9. Diesel12
    Member
    Posted 2 years ago #

    Yep, same issue here ... removing popup domination fixed it ....

  10. JonathanMcC
    Member
    Posted 2 years ago #

    Good catch!

    All I did was rename the popup domination folder in the plugin folder and error was solved.

    Thanks...

  11. morks
    Member
    Posted 2 years ago #

    Hmm I don't use the Popup Domination plugin, so I don't know which file to get rid of. help!

  12. Daedalon
    Member
    Posted 2 years ago #

    After backing up your files, try renaming or deleting your plugin folders one by one and trying after each one if the admin panel now works.

  13. humptybump
    Member
    Posted 2 years ago #

    Following the "backup and delete plugins" advice, I tracked my problem to down to Postie. YMMV.

  14. tfratzel
    Member
    Posted 2 years ago #

    As folks said above, you'll need to get into FTP and rename the plugin folders and re-establish them one at a time until you find the culprit.

  15. morks
    Member
    Posted 2 years ago #

    I already deleted all my plugin files, but still getting a blank. Might be trying the themes this time.

  16. morks
    Member
    Posted 2 years ago #

    I've already tried the delete/rename thing with the plugins and themes. Still can't solve it. This is getting frustrating.

  17. abulsme
    Member
    Posted 2 years ago #

    Postie was my issue too... removed it and all seems to be well.

  18. jrav001
    Member
    Posted 2 years ago #

    Getting a blank dashboard, but the site works perfectly. Renamed the plugins folder but that didn't fix it, so turned on debug in the config file. This is the result when accessing wp-admin:

    Fatal error: Call to undefined function wp_get_update_data() in /data/in/v/victoria/www/wordpress/wp-admin/menu.php on line 34

    ....now to figure out how to fix this....suggestions?

  19. blacksonville
    Member
    Posted 2 years ago #

    I upgraded to 3.3 about 3am this morning and ALL OF MY DATA FILES WERE DELETED! POST, PAGES, AND MEDIA IMAGES.

    PLEASE HELP, ANY IDEAS OR RECOVERY??

    http://www.blacksonville.net

  20. danhgilmore
    Member
    Posted 2 years ago #

    Please start new topics for each new issue, and don't piggyback on other's posts.

  21. YolandaLoafer
    Member
    Posted 2 years ago #

    Same login issue as the original topic. I had to go into my 'file manager' in cpanel. I located the wp-content folder clicked the + button to open it and checked the plugins I don't use often and PopUpDomination, OptinDomination, and SidebarDomination. Clicked delete and now have access to my dashboard and didn't have to delete any admin folders. whew!

    This is awful as PopUpDom3 was just upgraded and now this 3.3 change. I will try to re-install it after shooting an email to James. The support is never fast with PUD.

    I left EasyVideoPlayer plupin and optimizepress theme alone.

    2 Very simple questions:
    Do I re-name the PopDomination folder by placing a '3' at the end of the name? Will it still install?

    Thanks for your time..Y

  22. blacksonville
    Member
    Posted 2 years ago #

    BREAKING WORDPRESS NEWS!!!

    Ok, if you lost data due to the most recent WordPress Upgrade to version 3.3, this is what you do.

    Contact your web host provider, I recommend Hostgator if you dont have a clue, and ck to have them reset your database. We are back up and running at Blacksonville.net!

    Good Luck! Be sure to backup files before updating to WordPress 3.3!!

  23. Diesel12
    Member
    Posted 2 years ago #

    I strongly advise you don't "reset your database" since that won't even make sense to most people .... I can't say I know even know what you mean by "resetting a database", but there's a good chance someone may misinterpret this and erase their database or create a new one .... don't do that, you'll lose all your data ....

    If you lose data in your upgrade, you should restore it with the backup you made BEFORE you attempted to upgrade ... since this should be a pretty rare occurrence, it shouldn't affect most people ....

    If you aren't sure what to do with Popup Domination, delete it and upload the newer version.

  24. lebucheron
    Member
    Posted 2 years ago #

    Hi

    I'm following up on the problem.

    Did anyone of you make Popup Domination work with last wordpress version ?

    Thanks

  25. howard@healthedservices.com
    Member
    Posted 2 years ago #

    I tried to do the automatic update to 3.3 and then I got error:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /data/24/2/111/82/2600408/user/2852094/htdocs/home/wp-admin/includes/file.php on line 151

    Can anyone help. I get this everytime I log in.

  26. Patrick Nommensen
    Member
    Posted 2 years ago #

    @howard@healthedservices.com . Please start a new thread for your specific issue. This thread is over 3 months old and not really related to your issue.

  27. jsona420
    Member
    Posted 2 years ago #

    Postie was my issue too... removed it and all seems to be well.

  28. jsona420
    Member
    Posted 2 years ago #

    I'm following up on the problem.

    Did anyone of you make Popup Domination work with last wordpress version ?

  29. lebucheron
    Member
    Posted 2 years ago #

    I succeedded with version 2.5 of plugin, I just redownloaded it again.

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