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Blank after update 3.7.1 (3 posts)

  1. SuzanneOr
    Member
    Posted 7 months ago #

    Hi,

    I tried to update to 3.7.1. I did not get a message that the update was complete, I just got a white screen.

    The whole site seems to be down because even on another browser the site doesn't show (blank page also)

    What can I do?

    Thanks for helping out!
    Suzanne Olde Rikkert

  2. Jose Castaneda
    Member
    Posted 7 months ago #

    From what version were you trying to update?

    If you have FTP access you could just upload a fresh, clean copy of all but the wp-content folder and files otherwise you can ask your hosting company to restore to a previous version. ( if able to )

  3. SuzanneOr
    Member
    Posted 7 months ago #

    I have no idea which version it was before, I just got the admin-duties on this site - and screwed it basically…

    I'll try the hosting company to restore the previous version, thank you Jose.

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