WordPress.org

Ready to get started?Download WordPress

Forums

Blank admin screen and related problem (8 posts)

  1. djmconsultingservices
    Member
    Posted 3 years ago #

    I just created my wordpress blog and I'm completely new at this. I changed my theme and it all worked fine and my new theme was being displayed. I wanted to go back in to my admin today to continue to build the blog and i got a blank page when I logged into wordpress admin from the login page. I thought maybe I was incorrectly logging in so I tried forgot password and it won't accept any of my info including my email address as if I didn't even have an account, yet my site is being displayed and I know I do in fact have one. Totally confused. Any suggestions would be helpful. I tried looking through the forum but didn't find something that I saw as specifically fixing this. Thanks in advance.

  2. govpatel
    Member
    Posted 3 years ago #

    using ftp rename your theme to some other name and then try log in see if still have same problem

  3. djmconsultingservices
    Member
    Posted 3 years ago #

    Thanks. Okay, I tried that and now my blog home page is blank and I still get a blank admin screen too.

  4. govpatel
    Member
    Posted 3 years ago #

    do still have default twenty ten theme in your wp-content/themes

  5. djmconsultingservices
    Member
    Posted 3 years ago #

    Yes, I do

  6. govpatel
    Member
    Posted 3 years ago #

    then the default theme should have opened

    Have you tried:

    1. deleting/renaming your .htaccess. it's possible that a .htaccess rule could be the source of the problem.

    2. deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    3. switching to the default theme to rule out any theme-specific problems? If you don't have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (Twenty Ten theme) to activate and hopefully rule-out a theme-specific issue

    4. resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    5. re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

  7. djmconsultingservices
    Member
    Posted 3 years ago #

    Okay, thanks for the steps. I never created an .htaccess file and just for good measure, I looked for it, could not find it and spoke with someone from godaddy who's hosting my site and they said I do not have one.
    I finally just decided to start from scratch. I deleted everything from the server including the mysql database and decided to start from scratch. This has still not worked, but I think I might know why. Based on other advice on one of these forums it said that wordpress blogs being hosted by godaddy should be done on a linux server, so I switched last night. I then re-created a new mysql database and it appears that the IP address it's pulling is different than the new one I received when I switched to linux hosting. I contacted godaddy about this and I'm waiting to hear back.
    Any other advice?

  8. Paul
    Member
    Posted 3 years ago #

    Nothing much can be done if it's a host issue. Try to resolve it with your host and if all else fail, you might want to consider trying different hosts.

Topic Closed

This topic has been closed to new replies.

About this Topic