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Big Trouble with Deep Focus Elegant Theme (5 posts)

1 star
  1. nichlee
    Member
    Posted 1 year ago #

    It was working fine until I upgraded, then my home page slider and galleries all stopped working. I could hardly believe that Subscribe2 was the culprit but when I deactivated it, everything started working again. Hope you get it sorted.

    Latest Version of all:

    1. WordPress 3.5.1
    2. Subscribe2 8.9.1
    3. DeepFocus of Elegant Themes vs4.4
  2. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @nichlee,

    Try deactivating AJAX in Subscribe2->Settings under the Appearance heading.

    I have never been able to re-produce these errors in my testing and until I can reproduce I cannot find any error to fix. I feel this is down to a jQuery conflict between Subscribe2 and your theme and another jQuery code snippet possibly from another plugin.

    Also, I note that your chosen theme is a paid one with closed code so I stand no chance of fixing it. Have you asked the theme author to have a look at their code?

  3. nichlee
    Member
    Posted 1 year ago #

    I did bring the issue to the attention of the Elegant Themes support team, especially since I was using Subscribe2 because it was recommended on their support forum.

    I will see if I can narrow it down and I will let you know.

  4. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @nichlee,

    If you do narrow anything down please open a thread in the forum for follow up instead of these reviews. I rarely look at this part of the site.

  5. nichlee
    Member
    Posted 1 year ago #

    Will do. I am in the process of changing the hosting on the site in question. When all the dust has settled I will investigate this and get back to you.

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