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iThemes Security (formerly Better WP Security)
Being directed to Install Screen (4 posts)

  1. jeces
    Member
    Posted 1 year ago #

    Hi

    I installed this plugin today. I've used it before and had no problems. Today, however, I backed up the database and changed the prefix.

    Now I'm being taked to the WordPress 5 min install screen at my URL.

    We tried to restore from a backup and we are still getting the install screen. I have no idea what is happening.

    Has anyone had experience with this?

    Thank you for any information.

    http://wordpress.org/extend/plugins/better-wp-security/

  2. Handoko
    Member
    Posted 1 year ago #

    You mentioned you have restored from a backup. You should check to make sure you restored 2 things: files and database.

    Some backup plugins may not offer full backup, it could be only files or only database. Your case sounds you're not restoring full complete backup. Try restore again but both files and database.

    Never have experience like yours. But I ever made experiment, deleting database of a working website will cause WordPress showing the install screen asking you to install as a new website. So I guess, your restoring was not complete, some data is not matching for example your wp-config.php telling the database is pointing to something not exist.

    If you have no files backup to restore, what should you do? Try to examine your wp-config.php, edit it and make sure all the settings inside the file are correct.

    Good luck!

  3. jamespt
    Member
    Posted 1 year ago #

    Same thing happened to me just now. I installed this plugin. I backed up the database and changed the prefix. And bam, I was taken to the WordPress 5 min install screen at my URL. What do i do now?

  4. Handoko
    Member
    Posted 1 year ago #

    First don't panic.

    1. Have you tried to restore the database backup?
    2. Did you receive a copy of the database backup via your email?

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