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Been waiting 6 hours for login page after install (12 posts)

  1. robinsongs
    Member
    Posted 1 year ago #

    Hi,

    I installed WP 3.4.1 via my Hostgator cpanel quick install. That worked no problem and they gave me the login for it. But I've been waiting over 6 hours so far for my URL to give me the WP login page and I keep getting my domain registrar page. And if I type /wp-admin after my domain, nothing is found.

    How long is this supposed to take? Or what have I forgotten?

    rs

  2. jonradio
    Member
    Posted 1 year ago #

    Up to 72 hours, though my own experience is that, if you are using a major Internet provider, within 12 hours. But it sometimes takes a flush of browser cache, flush of DNS on your own computer, and you can still get stung by your Internet provider caching DNS records.

  3. robinsongs
    Member
    Posted 1 year ago #

    ISP is Comcast. But I'll keep waiting. Thanks

  4. fonglh
    Member
    Posted 1 year ago #

    Is there a index.html page in the web root folder?

  5. robinsongs
    Member
    Posted 1 year ago #

    Yes, there is...still waiting.

  6. fonglh
    Member
    Posted 1 year ago #

    You have to remove that file. The web server is usually configured to load .html files ahead of .php files.

  7. ClaytonJames
    Member
    Posted 1 year ago #

    You're probably going to eventually need to remove the index.html from root, if that's where you also installed WordPress. You may also have to set "Directory Index" preferences to index.php in your .htaccess file. Hostgator FAQ docs and support can help you with that, if it becomes necessary.

    ...from hostgator support:

    "Please Note: If you recently changed your name servers or DNS records, it is possible that you will not be able to access your new WordPress installation until the domain propagates, which could take up to 24 to 48 hours."

    It sounds like resolving your delay is going to be a hostgator support solution, rather than a WordPress issue.

  8. robinsongs
    Member
    Posted 1 year ago #

    Sorry, I miss read the file list and gave you the wrong response. There ISN'T an index.html file and there IS an index.php file in the web root folder as well as in the wp-admin folder. So I guess that doesn't help.

    I don't see any 'directory index' label in the .htaccess file. It just shows the following:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    One detail though...before I installed WP, I created a MySQL database a couple weeks ago, and realized after install yesterday that cpanel created another database. I'm wondering if that's causing any delay.

    I don't recall changing my name servers/DNS records...

  9. Abhishek Ghosh
    Member
    Posted 1 year ago #

    index.php can be of WordPress. Probably its of WordPress. Open it and usually a nice commented out quote will be found (then its of WordPress).

    I created a MySQL database a couple weeks ago, and realized after install yesterday that cpanel created another database. I'm wondering if that's causing any delay.

    Nope. That will throw database error page on browser or show something. It appears you are getting 404 page.

    What I understood :

    You wanted to install WordPress and bought a domain and a server. You have to check if name server propagation :

    http://www.whatsmydns.net/

    type the domain name and select NS from drop down box. Then click search. It seems the propagation has not taken place.

    DNS propagation can take 15 minutes to 7 days depending upon various factors and usage of technologies, officially happens within 24-72 hours range. For Hostgator you can take it will get propagated rightly after 12-48 hours.

    You need to type /wp-admin/login.php after your domain name where WP is installed for login. But, if the WordPress is not installed itself, that will not work, the homepage will show WordPress installation wizard.

    The fool proof way to install WordPress is either through command line interface (if available) or to upload the compressed wordpress folder and unzip there using cPanel's decompress function. Make your MySQL database ready and simply run the WordPress installation script :

    your-domain.com/wp-admin/install.php

    The automated thing has created the .htaccess file.
    Please provide your domain name (do not forget to lock the domain).

  10. ClaytonJames
    Member
    Posted 1 year ago #

    I don't recall changing my name servers/DNS records...

    If this is a new domain and site, the same information applies.

    I installed WP 3.4.1 via my Hostgator cpanel quick install. That worked no problem and they gave me the login for it. But I've been waiting over 6 hours so far for my URL to give me the WP login page and I keep getting my domain registrar page.

    Getting your domain registrar page when trying to access your site is not a WordPress related issue. Again, if none of that has changed, I suggest you simply contact your hosts support team for guidance. That's what you pay them for.

  11. robinsongs
    Member
    Posted 1 year ago #

    http://www.whatsmydns.net/

    type the domain name and select NS from drop down box. Then click search. It seems the propagation has not taken place.

    Thanks for that link but what do I look for after running the test?

  12. Abhishek Ghosh
    Member
    Posted 1 year ago #

    Do it with a known running website to compare like wordpress.org ; If all or most pinging shows X mark (and your domain is new or NS changed) then wait for propagation.

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