I'm so pleased with this plug-in AND with the support behind it. Can't get any better - or nicer. I DL'ed and tried about 4 other FAQ plug-ins. I was really not pleased with how they displayed and what I'd have to do to make it look more like what I wanted. Then I found this one. Perfect! Even with no tweaking, it looks professional and works *perfectly*. When I did find that I wanted a tiny tweak (font color change), John helped this clueless CSS-newbie immediately. Highly, highly recommend this FAQ plug-in over any other!