Hi, I am a bit naive on this issue and need a little bit more understanding and clarification.
In the past I have had a few bank transfer payments via my wordpress website that I never received. On all occassions I assumed they orders were cancelled but I am begining to think it's a process maybe I do not know about.
Considering all the bank transfer information is right, when someone pays would it automatically go to the bank or is it just an alert for something I have to do before the payment is accepted? Would I need to take their info to the bank? If Not then what am I doing wrong? Because everytime I follow up with the bank the money hasn't been received.