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BackWPup Free - WordPress Backup Plugin
BackWPup: Job restarted, bcause inactivity! (41 posts)

  1. Patrick Nommensen
    Member
    Posted 2 years ago #

    Hi everyone,

    I keep getting the following message:

    2012/03/01 11:08.52: [INFO]: BackWPup version 2.1.9, WordPress version 3.3.1 Copyright © 2012 Daniel Hüsken
    2012/03/01 11:08.52: [INFO]: BackWPup comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    2012/03/01 11:08.52: [INFO]: BackWPup job: 1. Full export; FILE
    2012/03/01 11:08.52: [INFO]: BackWPup cron: 0 3 * * 5; Fri, 2 Mar 2012 @ 03:00
    2012/03/01 11:08.52: [INFO]: BackWPup job strated manualy
    2012/03/01 11:08.52: [INFO]: PHP ver.: 5.3.5; cgi-fcgi; Linux
    2012/03/01 11:08.52: [INFO]: MySQL ver.: 5.1.56-log
    2012/03/01 11:08.52: [INFO]: curl ver.: 7.18.2; OpenSSL/0.9.8g
    2012/03/01 11:08.52: [INFO]: Temp folder is: /tmp/.backwpup_759153448/
    2012/03/01 11:08.52: [INFO]: Backup file is: /tmp/.backwpup_759153448/RFA_File_Backup_2012-03-01_11-08-52.tar.bz2
    2012/03/01 11:08.52: 1. try for make list of files to backup....
    2012/03/01 11:09.01: 2310 files with 107.97 MB to backup
    2012/03/01 11:09.01: 1. try to create tar.bz2 archive file...
    2012/03/01 11:19.59: [ERROR] Job restarted, bcause inactivity!
    2012/03/01 11:19.59: 2. try to create tar.bz2 archive file...
    2012/03/01 11:19.59: [ERROR] Job restarted, bcause inactivity!
    2012/03/01 11:19.59: 2. try to create tar.bz2 archive file...

    Something seems to be timing out?

    Thanks,
    -Patrick

    http://wordpress.org/extend/plugins/backwpup/

  2. zondar
    Member
    Posted 2 years ago #

    This plugin worked only once - now it displays a big empty box and 'Working' message.

    But it isn't working at all - it stays in a stalled state until you abort the job.

    Backup and restore are mission-critical actions - a client could give me a very tough time if I installed something defective which caused them loss.

  3. Patrick Nommensen
    Member
    Posted 2 years ago #

    Hi zondar,

    Are you having the same issue than I am sometimes? I was able to fix the issue after splitting up the backup into multiple sections. If you're having a separate issue please start another topic, thanks!

    -Patrick

  4. enquirer32
    Member
    Posted 2 years ago #

    I am having the same issue - what, if any, was the solution? Thanks.

  5. zondar
    Member
    Posted 2 years ago #

    @Patrick,

    There are heaps of people on here happy to tinker around - and thus learn how stuff works - it's a helpful community.

    Our job is to set clients up with Themes and Plugins, that work well and don't do weird things.

    There's no way we'd get clients involved in having to split files up; of all plugin types, backup should be a 1-click foolproof operation.

    Around here, if plugins don't work first time, (or no screenshots/help credentials shown) they don't get a second look in.

    That said, we approve some of the plugins on here because they're superior to many paid ones - been caught with Envato and Code Canyon ("tough luck - no money-back") before.

  6. 14sskillz
    Member
    Posted 2 years ago #

    I am having the same issue on one of my larger sites/backup jobs.

    How can i change this time-out ?

  7. almarma
    Member
    Posted 2 years ago #

    Same problem here with all my WP sites using this plugin. All have exactly the same issue (the same described in the first post. I hope it can be fixed in the next plugin update

  8. saintandrews
    Member
    Posted 2 years ago #

    Same problem, jobs repeatedly restarted because of inactivity, for the last several version upgrades, However, all the jobs did eventually run to completion.

    Since the latest version upgrade, however, while Files backups are being reported as run, and actually showing up where they are supposed to be, the DB backups are also reporting as having successfully been run, but none have actually been created for the last 5 days.

    This is exactly the plugin I want for my DB & files tasks, but I cannot risk not having backups as scheduled each and every time. Surely there's something trivial in the latest upgrade that just needs tweaking. Running WP 3.2.2

  9. almarma
    Member
    Posted 2 years ago #

    For my it started to happen from 2.1.11 version. Before, it was working perfectly. And it also happens with DB tasks too in all of my blogs.

    Any ideas Daniel?

    Thanks for this plugin Daniel. It's one of my favorites. It's great most of the time ;)

  10. almarma
    Member
    Posted 2 years ago #

    Any news Daniel? I see more and more people having this issue.
    In some of my sites I didn't update to 2.1.11, I keep using 2.1.10, but I'm starting to see the same issue on those too. I don't know why!

    My server is using PHP 5.2.17 (just in case it helps you).

  11. 14sskillz
    Member
    Posted 2 years ago #

    The error occurs when your backup runs for exactly 10minutes.

    Bringing down the the backup file size in separate jobs or use faster up/down bandwith source/destination, seems to solve the issue.

    Plz solve this.
    Set the time-out of this backup plugin to 60min, instead of 10.

  12. almarma
    Member
    Posted 2 years ago #

    This is really annoying. #14sskillz, true, making smaller separate jobs fixes it, but it's not a permanent solution IMO, as one of my sites has about 200MB and I've discover each jobs shouldn't be bigger than about 20MB, so for now, only for this site, I need about 10 jobs to make the file backup! Pretty useless. It a pity, as I loved this plugin, but Daniel seems like he has disappeared :(

    I hope to read some news soon, if not, I'll need another plugin for backups. It's so important I cannot wait for so long :(.

  13. klynam
    Member
    Posted 2 years ago #

    Same here - this was one of the few plug-ins I used on absolutely every WP site I built. Now it's completely and totally useless.

    I've installed every single update and tried every one of the file compression settings (which Daniel said was the problem) and none of them work. And as mentioned, now he seems to have dropped off the face of the earth.

    Does anyone happen to know if one of the PREVIOUS version releases actually works with the latest WP release???

  14. almarma
    Member
    Posted 2 years ago #

    Hi Daniel!!
    Please, can you give us an answer? Many of us are having problems since the last two updates (2.1.10 and 2.1.11).

    Is it possible to revert to older releases without destroying the database?

    UPDATE: I've tried it in one of my sites and it fixes the problem (for now). Just go here: http://wordpress.org/extend/plugins/backwpup/developers/ and download 2.1.9. Then, deactivate and uninstall the plugin from within WP, and add a new one, uploading from the file you downloaded before. Create a new task. You will see it works really fast without errors.

  15. almarma
    Member
    Posted 2 years ago #

    UPDATE 2 (I cannot edit anymore the previous post): It only fixed the database copy (I have one task for DB and another one for files). The files copy still fails :(

  16. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    Did you have a blog where i can test for the problem ?

  17. almarma
    Member
    Posted 2 years ago #

    Hi Daniel,

    Do you need admin rights to test it? Or only the URL? I have several webs with WP and all of them use your plugin :)

    lofotenresidents.com
    eilertsen-granados.com
    informateca.net

  18. markus280960
    Member
    Posted 1 year ago #

    Hi Daniel,

    old issue but still the same problem. After backup starts, I am getting the message "Job restarted, bcause inactivity!".
    Is there any workaround? What can I do?

    Just saw one of your mails, that there is a development Version. Will that solve the problem?

    Regards

    Markus

  19. dragongamer54
    Member
    Posted 1 year ago #

    Hey guys

    I read somewhere the solution for this problem might be overriding the execution time of the script in the php file itself?

    This is maybe the solution: http://davidwalsh.name/increase-php-script-execution-time-limit-ini_set

    I dont know for sure. I'm just trying to help. I'm also having the same issue.

  20. markus280960
    Member
    Posted 1 year ago #

    Hi Daniel,

    would you please comment this issue .....!! It always gives: "job restarted because of inactivity". Is an older version of your program the solution??
    Can you help us?

    012/09/11 16:18.40: [FEHLER] Auftrag neu gestartet, wegen Inaktivität!
    2012/09/11 16:18.40: [INFO]: BackWPup Version 2.1.15, WordPress Version 3.4.1 Urheberrecht © 2012 Daniel Hüsken
    2012/09/11 16:18.40: [INFO]: BackWPup erhalten Sie OHNE JEDWEDE GARANTIE. Dies ist freie Software (quelloffen, im Sinne von Open Source) und Sie sind eingeladen, sie unter bestimmten Bedingungen weiterzugeben.
    2012/09/11 16:18.40: [INFO]: BackWPup Auftrag: 1. Full Backup; WPEXP+DB+FILE
    2012/09/11 16:18.40: [INFO]: BackWPup-Planung (Cron): 0 3 * * *; Tue, 11 Sep 2012 @ 01:00
    2012/09/11 16:18.40: [INFO]: BackWPup Auftrag von Cron gestartet
    2012/09/11 16:18.40: [INFO]: PHP-Version: 5.2.17; cgi-fcgi; SunOS
    2012/09/11 16:18.40: [INFO]: MySQL-Version: 5.0.91-log
    2012/09/11 16:18.40: [INFO]: cURL-Version: 7.21.1; OpenSSL/0.9.8k
    2012/09/11 16:18.40: [INFO]: Temp-Ordner ist: /mnt/webb/xx/xx/xxxxxx/htdocs/ww/wp-content/plugins/backwpup/tmp/
    2012/09/11 16:18.40: [INFO]: Datensicherungsdatei ist: /mnt/webb/xx/xx/xxxxxx/htdocs/ww/wp-content/plugins/backwpup/backup/backwpup_1_2012-09-10_18-08-48.tar
    2012/09/11 16:18.40: 1. Versuche Datenbank-Dump ...
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ai1ec_event_category_colors"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ai1ec_event_feeds"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ai1ec_event_instances"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ai1ec_events"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ai1ec_facebook_users"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ai1ec_facebook_users_events"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_booking"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_bookingdates"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_bookingtypes"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_commentmeta"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_comments"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_customcontactforms_field_options"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_customcontactforms_fields"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_customcontactforms_forms"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_customcontactforms_styles"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_customcontactforms_user_data"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_eventscalendar_main"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_links"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ngg_album"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ngg_gallery"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_ngg_pictures"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_options"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_postmeta"
    2012/09/11 16:18.41: Dumpe Datenbanktabelle "wp_posts"
    2012/09/11 16:18.42: Dumpe Datenbanktabelle "wp_quick_count_users"
    2012/09/11 16:18.42: Dumpe Datenbanktabelle "wp_quick_flag_countries"
    2012/09/11 16:18.42: Dumpe Datenbanktabelle "wp_quick_flag_ip_ranges"
    2012/09/11 21:24.56: [FEHLER] Auftrag neu gestartet, wegen Inaktivität!
    2012/09/11 21:24.56: [INFO]: BackWPup Version 2.1.15, WordPress Version 3.4.1 Urheberrecht © 2012 Daniel Hüsken
    2012/09/11 21:24.56: [INFO]: BackWPup erhalten Sie OHNE JEDWEDE GARANTIE. Dies ist freie Software (quelloffen, im Sinne von Open Source) und Sie sind eingeladen, sie unter bestimmten Bedingungen weiterzugeben.
    2012/09/11 21:24.56: [INFO]: BackWPup Auftrag: 1. Full Backup; WPEXP+DB+FILE
    2012/09/11 21:24.56: [INFO]: BackWPup-Planung (Cron): 0 3 * * *; Tue, 11 Sep 2012 @ 01:00
    2012/09/11 21:24.56: [INFO]: BackWPup Auftrag von Cron gestartet
    2012/09/11 21:24.56: [INFO]: PHP-Version: 5.2.17; cgi-fcgi; SunOS
    2012/09/11 21:24.56: [INFO]: MySQL-Version: 5.0.91-log
    2012/09/11 21:24.56: [INFO]: cURL-Version: 7.21.1; OpenSSL/0.9.8k
    2012/09/11 21:24.56: [INFO]: Temp-Ordner ist: /mnt/webb/xx/xx/xxxxxx/htdocs/ww/wp-content/plugins/backwpup/tmp/
    2012/09/11 21:24.56: [INFO]: Datensicherungsdatei ist: /mnt/webb/xx/xx/xxxxxx/htdocs/ww/wp-content/plugins/backwpup/backup/backwpup_1_2012-09-10_18-08-48.tar
    2012/09/11 21:24.56: 2. Versuche Datenbank-Dump ...
    2012/09/11 21:24.57: Dumpe Datenbanktabelle "wp_quick_count_users"
    2012/09/11 21:24.57: Dumpe Datenbanktabelle "wp_quick_flag_countries"
    2012/09/11 21:24.57: Dumpe Datenbanktabelle "wp_quick_flag_ip_ranges"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_res_offers"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_res_orders"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_res_orders_content"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_res_paysys"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_res_resources"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_reservations"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_term_relationships"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_term_taxonomy"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_terms"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_tts_keyword_stats"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_tts_online_status"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_tts_referrer_stats"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_tts_settings"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_tts_trafficstats"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_tts_visitors"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_usermeta"
    2012/09/11 21:25.00: Dumpe Datenbanktabelle "wp_users"
    2012/09/11 21:25.00: Datenbank-Dump fertig!
    2012/09/11 21:25.00: Füge Datenbank-Dump "DB1098586.sql" mit 15.16 MB der Datensicherungsdateiliste hinzu
    2012/09/11 21:25.00: 1. Versuche WordPress-XML-Datei zu exportieren ...
    2012/09/11 21:25.07: Füge XML-Export ".wordpress.2012-09-11.xml" der Datensicherungs-Liste hinzu, mit 2.7 MB
    2012/09/11 21:25.07: 1. Versuche Liste von Dateien zur Datensicherung zu erstellen ...
    2012/09/11 21:25.19: 4564 Dateien mit 113.9 MB zum Sichern
    2012/09/11 21:25.19: 1. Versuche tar Archivdatei zu erstellen ...
    2012/09/11 22:39.02: [FEHLER] Auftrag neu gestartet, wegen Inaktivität!
    2012/09/11 22:39.03: 2. Versuche tar Archivdatei zu erstellen ...
    2012/09/12 01:37.08: [FEHLER] Auftrag neu gestartet, wegen Inaktivität!
    2012/09/12 01:37.09: 3. Versuche tar Archivdatei zu erstellen ...
    2012/09/12 10:12.51: [FEHLER] Auftrag neu gestartet, wegen Inaktivität!
    2012/09/12 10:12.51: [FEHLER] Schritt wurde abgebrochen - hat zuviele Versuche!
    2012/09/12 10:12.51: Auftrag erledigt in 144243 Sekunden.
  21. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    It's looks like that somewhat brings the job to chrash or terminate it.

    Somtime it is a Problem of thome files. You can test it if you reduce the backup and find where the problem is.

    Also it can a Hoster depended Problem. Hoster aborts scripts that to long works.

  22. saintandrews
    Member
    Posted 1 year ago #

    Maybe I can help narrow down the problem a little bit.

    Since the beginning of this year, Daniel's Backwpup has continued to successfully back up my several hundred MB of WordPress files but had failed to backup my several hundred MB database via a terminal case of "job restarted because of inactivity".

    To successfully back up my database, I turned to another plugin, WP-DBManager. Where Daniel's Backwpup usually took 700+ seconds to do its job, WP-DBManager took maybe 2 or three minutes.

    At this point Backwpup is successfully backing up my files and WP-DBmanager is successfully backing up my database. I have made no changes to my site, and neither has my host.

    However, recently I discovered an orphan statistics plugin table which, after I dropped it from my database, appears to have been of considerable size, just the one table. Trying Backwpup again after dropping that large table it again worked successfully, both manually and automatically.

    My conclusion: Daniel's Backwpup is stymied by large database tables that do not present a problem for WP-DBManager.

    Because I vastly prefer the granularity of control Daniel's Backwpup offers over the alternative WP-DBManager, I am once again using Backwpup to backup both my several hundred MB of files and my several hundred MB of database. Version 2.1.9 is working well for me now, without introducing as Version 2.1.15 (maybe earlier) does that .htaccess file that blocks all access to the site as it runs.

    Whether or not other factors such as host limitations contribute also or not, the "job restarted because of inactivity" and other Backwpup freezing problems are clearly internal to Backwpup itself while the identical environment does not present any problem for WP-DbManager. Perhaps some clues to Backwpup's problems lie within the code in WP-DBManager.

    At any rate, again, I vastly prefer the more user-friendly layout and comprehensive control Backwpup provides over its alternatives, and I wish Daniel every good speed in returning the program to its former days of unquestioned superiority.

  23. RogerWheatley
    Member
    Posted 1 year ago #

    @saintandrews

    ...without introducing as Version 2.1.15 (maybe earlier) does that .htaccess file that blocks all access to the site as it runs...

    Thank you VERY much for this information, I have been troubleshooting for some time; trying to find out why sites go down every night for a few minutes. (I would get email and text message alerts that sites are unavailable, yet nothing in server logs to indicate why.

    Hopefully I can edit this feature out of the plugin?

  24. twhfr
    Member
    Posted 1 year ago #

    I have currently the same problem(s). I started a backup schedule yesterday with one backup each hour for testing pourposes. I got the timeout errors as mentioned before but the database seems to get backed up easy and produces a file of about 10mb.
    But i had jobs running over 28000sec. which are over 8 hours? And Only few backups where done (or reached the S3 Cloud).
    I started the schedule at about 15.00 yesterday and got only about 8 Backup files due now. My logs look like this:

    [...]
    2012/10/23 07:11.33: Datenbank-Dump fertig!
    2012/10/23 07:11.33: Füge Datenbank-Dump "d0143e7f.sql" mit 9.68 MB der Datensicherungsdateiliste hinzu
    2012/10/23 07:11.33: 1. Versuche Liste von Dateien zur Datensicherung zu erstellen ...
    2012/10/23 07:23.40: [FEHLER] Auftrag neu gestartet, wegen Inaktivität!
    2012/10/23 07:23.40: 2. Versuche Liste von Dateien zur Datensicherung zu erstellen ...

  25. faina09
    Member
    Posted 1 year ago #

    I have also this issue, but it is not blocking, is just the first log line; after this the job continues normally:

    2012/10/23 21:14.08: [ERROR] Job restarted, bcause inactivity!
    2012/10/23 21:14.08: [INFO]: BackWPup version 2.1.15, WordPress version 3.4.2 Copyright © 2012 Daniel Hüsken
    2012/10/23 21:14.08: [INFO]: BackWPup comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    2012/10/23 21:14.08: [INFO]: BackWPup job: 1. http://www.gsnatisone.it DB + FS; DB+FILE+OPTIMIZE+CHECK
    2012/10/23 21:14.08: [INFO]: BackWPup cron: 0 23 * * *; Wed, 24 Oct 2012 @ 21:00
    2012/10/23 21:14.08: [INFO]: BackWPup job started by cron
    2012/10/23 21:14.08: [INFO]: PHP ver.: 5.3.16; cgi-fcgi; Linux
    2012/10/23 21:14.08: [INFO]: MySQL ver.: 5.5.27-28.1-log
    2012/10/23 21:14.08: [INFO]: curl ver.: 7.19.7; NSS/3.13.1.0

    This happens only on scheduled backups. If I start it manually the message does not appear.

  26. voyados
    Member
    Posted 1 year ago #

    Same here, it has always been working fine before but since I updated to 2.1.15, scheduled database backup job gets this error message several times in a row, until it gives up (or possibily works).

    It usually stops on one of the largest table (13 Mo) but surprisingly, not the largest (80 Mo) that seems to go through fine.

    However, if I run the job manually, no problem !

  27. adroidman
    Member
    Posted 1 year ago #

    I am having the same issue. I am only backing up files and it always gives me 3 errors and then ends giving me a 4th error. It is the exact same as the above code.

  28. voyados
    Member
    Posted 1 year ago #

    I have cleanup my database and even though it's way smaller now, backup still never succeeds when scheduled (only manually - and not always).

    And last update 2.1.16 didn't change anything.

  29. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    Fot the Problem off the Topic i try to find better solutions to get lager script working time. That will be integrated in Version 3 wehen it cam out next Year.

  30. adroidman
    Member
    Posted 1 year ago #

    Daniel,

    Could you please release a test version or something this year? This is a big issue for me as I am currently in the process of not only completely redoing my website but also moving to a new server in the next few weeks. I am currently living off of backups.

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