Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Backups not being created

  • (NextGen version 1.9.6)

    I’m currently working on a client gallery for a photographer using the integration with wp-eStore. For this to work correctly I need NextGen to produce the backup files, however it isn’t.

    “Backup original images” is checked under options.

    I’ve reinstalled the plugin and reset all the settings with no luck. No errors are thrown and the images are correctly resized on upload (max 800×800, all test images are larger than this) and thumbnails are produced correctly.

    After uploading, if I set a watermark or resize an image it does create a backup of the original image, but as it has already been resized on upload this backup is of no use to me.

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