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DreamObjects Backups
[resolved] Backups don't appear (16 posts)

  1. nargopolis
    Member
    Posted 1 year ago #

    Hi. I've successfully configured my DreamObjects key and secret (my buckets show up) but my backups are not appearing. I can kick them off and the next scheduled backup properly increments to the next scheduled date, but no backups appear. They're not in the "Backups" section of my wordpress admin panel nor in my Dreamhost panel.

    Really hoping I just did something simple incorrectly. If it works, this will be a great plugin.

    http://wordpress.org/extend/plugins/dreamobjects/

  2. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    What happens if you run the on-demand one?

  3. nargopolis
    Member
    Posted 1 year ago #

    On-demand uploader seems to work fine. File I choose appears in the designated bucket.

  4. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    Sorry, not the uploader :)

    Go to /wp-admin/admin.php?page=dreamobjects-menu-backup

    At the bottom of the page is a blue 'Backup ASAP' button. Does that run?

  5. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    If you want to test the beta version - http://downloads.wordpress.org/plugin/dreamobjects.zip - that should fix this issue.

  6. nargopolis
    Member
    Posted 1 year ago #

    Hi. I've updated to the latest version of the plugin (3.1) and backups still do not appear. I enabled logs for the last attempt and here's how far they got:

    [2013/01/29 06:26:58] Scheduled ASAP backup.
    [2013/01/29 06:27:12] Begining Backup.
    [2013/01/29 06:27:12] List of files added to the zip.
    [2013/01/29 06:27:47] SQL file created: /home/enguyen/false-profit.com/wp-content/upgrade/dreamobject-db-backup.sql (14 MB).
    [2013/01/29 06:27:47] SQL filename added to zip.
    [2013/01/29 06:27:47] Creating zip file ...

    After this, nothing.

  7. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    How much diskspace do your files take up?

  8. nargopolis
    Member
    Posted 1 year ago #

    From the logs, it looks like the backup was 14MB. Or are you asking something else?

  9. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    That's actually the size of your SQL DB :) I meant filespace.

    Go to https://panel.dreamhost.com/index.cgi?tree=status.disk and you can see how much disk space you're using. I suspect you're over 200megs and/or this domain is on shared hosting.

  10. nargopolis
    Member
    Posted 1 year ago #

    Ah, got it. Well, I'm using 7+GB of space but my account is unlimited: "Total Disk Space Provided: unlimited". Is there a separate limit for DreamObjects or something?

  11. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    Not exactly (you're using 289.94 MB for that site by the way). DreamObjects' limit is 7T right now, IIRC.

    In order to create the backup, the plugin has to check all your files and combine them into a zip. To do that takes PHP memory. When you run out, or when the process takes 'too long' (3 minutes right now), it stops.

    So it's not that DreamObjects has a limit, but that your server has a practical limit of not letting commands run forever. This is a good thing in general (stops your neighbors on the server from using up all your CPU) but highly annoying for the plugin. I've been experimenting with making it support larger files, and not take as long to combine them, but basically the click-once-and-go method, where one command makes the zip, just isn't working. I'm going to have to break it out into multiple calls, so each one takes a shorter amount of time.

    Theoretical upside: Larger sites will work perfectly.

    Downside? The whole backup process will take longer.

  12. nargopolis
    Member
    Posted 1 year ago #

    Ah, thanks for troubleshooting for me. I've gotten rid of some unnecessary files in my wp-content directory and I got a successful backup. I tried it on a couple other sites, however, and those are failing more cryptically. The log simply shows this:

    [2013/01/30 03:18:03] Scheduled ASAP backup.
    [2013/01/30 03:18:13] Begining Backup.
    [2013/01/30 03:18:13] Backup Complete.
    [2013/01/30 03:18:13]

    How did you know how much space I was using for my previous site, btw? Do you have access to internal Dreamhost logs? And if so, can you troubleshoot the ones I've just tried as well?

  13. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    I work for DreamHost, as it happens ;)

    However if you go here: https://panel.dreamhost.com/index.cgi?tree=status.disk

    There are multiple sections, and one of them lists your site by domain. So if you click on the calculate link for those domains, it'll generate how much space you use.

    That other error logs looks like you forgot to tell it to backup anything. Are SQL and/or file backup checked?

  14. nargopolis
    Member
    Posted 1 year ago #

    Duh, yes. I am full of stupid. I hadn't checked those boxes. They're hanging, now, but that's probably due to the wp-content directories being too full, as with the first domain. Hope you figure out how to deal with larger installations, and thanks for your help.

  15. nargopolis
    Member
    Posted 1 year ago #

    Hm. I have another domain, priceless.false-profit.com that is hanging. That directory has a staging server that's nested within it -- would the contents of the /staging directory be included in the backup? Because without the staging directory, the whole thing should be less than 50MB. With it, it's about 160MB.

    [2013/01/31 09:11:24] Scheduled ASAP backup.
    [2013/01/31 09:11:32] Begining Backup.
    [2013/01/31 09:11:33] List of files added to the zip.
    [2013/01/31 09:11:51] SQL file created: /home/enguyen/priceless.false-profit.com/wp-content/upgrade/dreamobject-db-backup.sql (3 MB).
    [2013/01/31 09:11:51] SQL filename added to zip.
    [2013/01/31 09:11:51] Creating zip file ...

    Tnx!

  16. Ipstenu (Mika Epstein)
    Half-Elf Support Rogue & Mod
    Plugin Author

    Posted 1 year ago #

    Yes, it's going to pick up any folder in there. I'm trying to work around it, but since people can put WP in a subfolder (like have it in /blog/ but run it out of domain.com), I left it at 'anything in the same folder as wp-config and up'

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