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BackWPup Free - WordPress Backup Plugin
[closed] Backup to Dropbox fails (13 posts)

  1. mkauzlar
    Member
    Posted 1 year ago #

    [21-Apr-2013 12:28:49] 1. Trying to create backup archive …
    [21-Apr-2013 12:28:49] Compression method is ZipArchive
    [21-Apr-2013 12:34:54] WARNING: Job restart due to inactivity for more than 5 minutes.
    [21-Apr-2013 12:34:54] STRICT NOTICE: Declaration of OpenCloud\DNS\PtrRecord::Create() should be compatible with that of OpenCloud\DNS\DnsObject::Create()
    [21-Apr-2013 12:34:54] STRICT NOTICE: Declaration of OpenCloud\DNS\PtrRecord::Update() should be compatible with that of OpenCloud\DNS\DnsObject::Update()
    [21-Apr-2013 12:34:54] STRICT NOTICE: Declaration of OpenCloud\DNS\PtrRecord::Delete() should be compatible with that of OpenCloud\DNS\DnsObject::Delete()
    [21-Apr-2013 12:34:54] STRICT NOTICE: Declaration of OpenCloud\DNS\PtrRecord::UpdateJson() should be compatible with that of OpenCloud\DNS\DnsObject::UpdateJson()
    [21-Apr-2013 12:34:54] 1. Try to send backup file to Dropbox …
    [21-Apr-2013 12:34:56] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [21-Apr-2013 12:34:56] 1.35 GB available on your Dropbox
    [21-Apr-2013 12:34:56] Uploading to Dropbox …
    [21-Apr-2013 12:35:03] ERROR: Uploaded file size and local file size don't match.
    [21-Apr-2013 12:35:03] One old log deleted
    [21-Apr-2013 12:35:03] Job done in 377 seconds.

    http://wordpress.org/extend/plugins/backwpup/

  2. Lucas Karpiuk
    Member
    Posted 1 year ago #

    Per this thread, you can workaround this issue by turning off the "maintenance mode" option in your job:

    http://wordpress.org/support/topic/backwpup-308-cannot-enter-maintenance-mode-on-database-operations?replies=3

  3. mkauzlar
    Member
    Posted 1 year ago #

    Lucas, the mentioned post is about not being able to backup the database which is not my case. Maintenence mode is already disabled in my config because when enabled backwpup can't beckup the database (which itself is another problem to solve).
    As the log says the problem is with the backup file of the site. From the log is not sure if the zip creation secceeded and which size it is. It only says that when trying to upload to dropbox the size is different.

  4. Robert Windisch
    Member
    Plugin Author

    Posted 1 year ago #

    Hi mkauzlar,

    please try to change the settings to ensure that BackWPup can complete the backup. Change the following at Settings->Jobs:

    - change "Restart on archive creation" to 200
    - change "Maximum number of retries for job steps" to 9 or higher

    You can also try to split your backup jobs into smaller ones.

    regards,
    Robert

  5. mkauzlar
    Member
    Posted 1 year ago #

    Hi Robert, thanks for the tip but it still fails:

    [16-May-2013 08:58:17] Added database dump "krila_wp2.sql.gz" with 1.17 MB to backup file list
    [16-May-2013 08:58:17] Database dump done!
    [16-May-2013 08:58:17] 1. Trying to make a list of folders to back up …
    [16-May-2013 08:58:17] 892 folders to back up.
    [16-May-2013 08:58:17] 1. Trying to create a WordPress export to XML file …
    [16-May-2013 08:58:17] Added XML export "Jedriličarski-klub-Krila-Kvarnera.wordpress.2013-05-16.xml" with 70.27 kB to backup file list.
    [16-May-2013 08:58:17] 1. Trying to generate a file with installed plugin names …
    [16-May-2013 08:58:17] Added plugin list file "jedrilicarski-klub-krila-kvarnera.pluginlist.2013-05-16.txt.gz" with 1.99 kB to backup file list.
    [16-May-2013 08:58:17] 1. Trying to create backup archive …
    [16-May-2013 08:58:17] Compression method is ZipArchive
    [16-May-2013 09:04:23] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:10:31] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:16:42] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:22:44] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:28:52] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:35:01] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:41:09] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:47:17] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:53:19] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:53:19] 1. Try to send backup file to Dropbox …
    [16-May-2013 09:53:20] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:53:20] 1.24 GB available on your Dropbox
    [16-May-2013 09:53:20] Uploading to Dropbox …
    [16-May-2013 09:53:31] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 09:53:31] 2. Try to send backup file to Dropbox …
    [16-May-2013 09:53:32] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:53:32] 1.24 GB available on your Dropbox
    [16-May-2013 09:53:32] Uploading to Dropbox …
    [16-May-2013 09:53:42] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 09:53:42] 3. Try to send backup file to Dropbox …
    [16-May-2013 09:53:43] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:53:43] 1.24 GB available on your Dropbox
    [16-May-2013 09:53:43] Uploading to Dropbox …
    [16-May-2013 09:53:53] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 09:53:53] 4. Try to send backup file to Dropbox …
    [16-May-2013 09:53:54] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:53:54] 1.24 GB available on your Dropbox
    [16-May-2013 09:53:54] Uploading to Dropbox …
    [16-May-2013 09:54:04] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 09:54:04] 5. Try to send backup file to Dropbox …
    [16-May-2013 09:59:28] WARNING: Job restart due to inactivity for more than 5 minutes.
    [16-May-2013 09:59:28] 6. Try to send backup file to Dropbox …
    [16-May-2013 09:59:29] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:59:29] 1.24 GB available on your Dropbox
    [16-May-2013 09:59:29] Uploading to Dropbox …
    [16-May-2013 09:59:39] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 09:59:39] 7. Try to send backup file to Dropbox …
    [16-May-2013 09:59:40] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:59:40] 1.24 GB available on your Dropbox
    [16-May-2013 09:59:40] Uploading to Dropbox …
    [16-May-2013 09:59:50] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 09:59:50] 8. Try to send backup file to Dropbox …
    [16-May-2013 09:59:51] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 09:59:51] 1.24 GB available on your Dropbox
    [16-May-2013 09:59:51] Uploading to Dropbox …
    [16-May-2013 10:00:02] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 10:00:02] 9. Try to send backup file to Dropbox …
    [16-May-2013 10:00:03] Authenticated with Dropbox of user jk krilakvarnera (jk.krilakvarnera@gmail.com)
    [16-May-2013 10:00:03] 1.24 GB available on your Dropbox
    [16-May-2013 10:00:03] Uploading to Dropbox …
    [16-May-2013 10:00:13] ERROR: Uploaded file size and local file size don't match.
    [16-May-2013 10:00:13] 2 old logs deleted
    [16-May-2013 10:00:13] Job has ended with errors in 3718 seconds. You must resolve the errors for correct execution.
  6. mkauzlar
    Member
    Posted 1 year ago #

    from the logs it looks like BackWPup can't make the zip or gz file. But not sure as the log is unclear...
    I can zip it manually.

  7. Robert Windisch
    Member
    Plugin Author

    Posted 1 year ago #

    Hi mkauzlar,

    it seems that you have reached 9 retries. Your backup should be very big or your webhost server can be slow. Please try to exclude some folders to check if you can get one working backup. If this works try to split the backup into smaller ones or increase the amount of retries.

    regards,
    Robert

  8. mkauzlar
    Member
    Posted 1 year ago #

    Robert,
    as I said creating the zip file manually works and gives a file of 172mb. I have 720mb free.
    When backwpup tries to make the zip file it works normally than stops after about 10% and hangs. If it uses tar.gz it stops after about 22% and then hangs.
    I will test today a smaller backup and let you know.
    Regards
    Marko

  9. mkauzlar
    Member
    Posted 1 year ago #

    Update.
    After extensive testing I found out that backwpup stops creating the archive when the zip file reaches 32MB. I solved this by setting Restart on archive creation to 25MB.
    Now it fails sending the archive (119MB) to dropbox. It hangs there without writing anything to the logs.

  10. mkauzlar
    Member
    Posted 1 year ago #

    today I upgraded to version 3.0.12 nand now the creation of the archive fails again. Not even "Restart on archive creation" set to 5Mb helps.

    [Moderator note - bumps are deleted per the forum rules - please do not do that here.]

  11. giladros
    Member
    Posted 1 year ago #

    I seem to have a similar problem: after upgrading to 3.0.12, my Dropbox backup failed (see log below). Then I tried to use "Run Now" but got an error: "The HTTP response test get a false http status (500)". Any ideas what is causing this? The fact that it started occurring just after the upgrade definitely suggests that there might be a bug in this version. Please fix this soon! :)

    ----

    [INFO] BackWPup version 3.0.12; WordPress version 3.5.1; A project of Inpsyde GmbH developed by Daniel Hüsken
    [INFO] This program comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    [INFO] BackWPup job: Full Weekly Backup (local and Dropbox, 8 copies kept, Sun 4:30am); WPEXP+DBDUMP+FILE+DBOPTIMIZE+DBCHECK
    [INFO] BackWPup cron: 30 4 * * 0; Sun, 9 Jun 2013 @ 04:30
    [INFO] BackWPup job started from wp-cron
    [INFO] PHP ver.: 5.2.17; cgi-fcgi; Linux
    [INFO] Maximum script execution time is 300 seconds
    [INFO] MySQL ver.: 5.5.31-log
    [INFO] curl ver.: 7.24.0; OpenSSL/1.0.0
    [INFO] Temp folder is: /home1/inmagicl/public_html/wordpress/wp-content/uploads/backwpup-33195-temp/
    [INFO] Logfile folder is: /home1/inmagicl/public_html/wordpress/wp-content/backwpup-logs/
    [INFO] Backup type is: archive
    [INFO] Backup file is: /home1/inmagicl/public_html/full_backup/magi_full_backup_2013-06-09_04-30-52.zip
    [09-Jun-2013 04:30:52] 1. Try to dump database …
    [09-Jun-2013 04:30:52] Connected to database inmagicl_wrd1 on localhost
    ...
    [09-Jun-2013 04:30:56] Added database dump "inmagicl_wrd1.sql" with 11.13 MB to backup file list
    [09-Jun-2013 04:30:56] Database dump done!
    [09-Jun-2013 04:30:56] 1. Trying to make a list of folders to back up …
    [09-Jun-2013 04:30:58] 532 folders to back up.
    [09-Jun-2013 04:30:58] 1. Trying to create a WordPress export to XML file …
    [09-Jun-2013 04:31:11] Added XML export "Life-in-MAGIc-Land.wordpress.2013-06-09.xml" with 2.18 MB to backup file list.
    [09-Jun-2013 04:31:11] 1. Trying to create backup archive …
    [09-Jun-2013 04:31:11] Compression method is ZipArchive
    [09-Jun-2013 04:46:11] WARNING: Job restart due to inactivity for more than 5 minutes.
    [09-Jun-2013 05:01:15] WARNING: Job restart due to inactivity for more than 5 minutes.
    [09-Jun-2013 05:17:42] WARNING: Job restart due to inactivity for more than 5 minutes.
    [09-Jun-2013 05:17:42] 2 backup files deleted
    [09-Jun-2013 05:17:42] 1. Try to send backup file to Dropbox …
    [09-Jun-2013 05:17:42] Authenticated with Dropbox of user Gili Rosenberg (gilirosenberg@gmail.com)
    [09-Jun-2013 05:17:42] 20.17 GB available on your Dropbox
    [09-Jun-2013 05:17:42] Uploading to Dropbox …
    [09-Jun-2013 05:23:56] ERROR: Uploaded file size and local file size don't match.
    [09-Jun-2013 05:23:56] 2. Try to send backup file to Dropbox …
    [09-Jun-2013 05:23:57] Authenticated with Dropbox of user Gili Rosenberg (gilirosenberg@gmail.com)
    [09-Jun-2013 05:23:57] 19.91 GB available on your Dropbox
    [09-Jun-2013 05:23:57] Uploading to Dropbox …
    [09-Jun-2013 05:23:59] ERROR: Uploaded file size and local file size don't match.
    [09-Jun-2013 05:23:59] 3. Try to send backup file to Dropbox …
    [09-Jun-2013 05:23:59] Authenticated with Dropbox of user XXX XXXX(XXX@XXX.com)
    [09-Jun-2013 05:23:59] 19.91 GB available on your Dropbox
    [09-Jun-2013 05:23:59] Uploading to Dropbox …
    [09-Jun-2013 05:24:01] ERROR: Uploaded file size and local file size don't match.

    ...

    [09-Jun-2013 05:24:02] Database check done!
    [09-Jun-2013 05:24:02] One old log deleted
    [09-Jun-2013 05:24:02] Job has ended with errors in 3190 seconds. You must resolve the errors for correct execution.

  12. Patryk
    Member
    Posted 1 year ago #

    I have the same problem

  13. mkauzlar
    Member
    Posted 1 year ago #

    [01-Jul-2013 10:44:10] Backup archive created.
    [01-Jul-2013 10:44:10] Archive size is 119.16 MB.
    [01-Jul-2013 10:44:10] 18920 Files with 569.25 MB in Archive.
    [01-Jul-2013 10:44:10] 1. Try to send backup file to Dropbox …
    [01-Jul-2013 10:44:11] Authenticated with Dropbox of user xxxxxxxx (xxxxxxxxxxx@gmail.com)
    [01-Jul-2013 10:44:11] 1.88 GB available on your Dropbox
    [01-Jul-2013 10:44:11] Uploading to Dropbox …
    [01-Jul-2013 10:50:39] WARNING: Job restart due to inactivity for more than 5 minutes.
    [01-Jul-2013 10:50:39] Job has done with warnings in 427 seconds. Please resolve them for correct execution.

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