Support » Plugin: Online Backup for WordPress » Backup keeps failing

  • Hi everyone

    I’m not a techie, my website was built for me and I do know what I need to do…but when it goes wrong…I’m a little lost.

    Each month I perform a backup of my site and it normally works fine. This time it hasn’t. There were updates to wordpress and plugins pending which I ignored and tried my backup. This failed 3 times. I then did the updates thinking that might be stopping it, but its still not working.

    It seems to get to 78% and then it starts to fail and says its retrying. Now I’ve got this message:

    The activity cannot proceed any further due to an unknown problem. Please visit the Help & Support section for information on where to find help.

    This is the other info the help & support asked me to provide:

    Online Backup for WordPress Plugin Version 3.0.4
    WordPress Version: 3.7.1 (standalone)
    PHP Version: 5.3.27
    Server Software: LiteSpeed
    MySQL Server Version: 5.5.32-cll
    MySQL Client Version: 1.0; MySQL Packet Size: 100 MiB
    Memory: 256M; Post: 50M; Upload: 50M; Timeout: 30
    Memory Changable: Yes; Admin Cache Size: 185.28 KiB
    Status: 1 row, 20.56 KiB packet size, 170.73 KiB cache freed, 42.7 MiB memory used
    Capabilities: hashcopy gzdeflate php5hash DES AES128 AES192 AES256
    End of Information

    Can anyone offer a solution so I can complete my backup?

    thanks in advance

    http://wordpress.org/plugins/wponlinebackup/

  • The topic ‘Backup keeps failing’ is closed to new replies.