Backup is not working

  • psychonet

    (@psychonet)


    10 years ago

    Something is wrong with the backups. When I select “Create Database Backup” a white page is showed and when I refresh the page the following message appear: “It looks like another process might already be trying to backup your database. Please try again in a few minutes. If the problem persists please contact support”.

    How do I fix this? Thanks!
    Octavio Moura
    http://www.octaviomoura.com

    https://wordpress.org/plugins/better-wp-security/

Viewing 2 replies - 1 through 2 (of 2 total)
  • akedv

    (@ak71)

    10 years ago

    same problem here, latest version of plugin & wordpress.

    any hints?

    Thread Starter psychonet

    (@psychonet)

    10 years ago

    Something is wrong with the backups. When I select “Create Database Backup” a white page is showed and when I refresh the page the following message appear: “It looks like another process might already be trying to backup your database. Please try again in a few minutes. If the problem persists please contact support” (latest version of WP and plugin).

    I have other sites with iThemes Security plugin running in the same hosting account and the backup functions works fine.

    How do I fix this? Thanks!
    Octavio Moura
    http://www.octaviomoura.com

Viewing 2 replies - 1 through 2 (of 2 total)
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