Backup copy not working properly | WordPress.org

Resolved Nicole Morris
(@nicole-morris)

10 years, 1 month ago

A back up using backup buddy was done, and the site now presents to Google with out content on the home page, as well links to the page do not work. When the refresh button is launched the content then appears. When the back up was done it sent 5 error message’s to my email saying:

“An error occurred with BackupBuddy v3.0.42 on Wed, 05 Mar 14 02:30:38 +0000 for the site http://brazilianxpress.com.au. The error is displayed below:

ERROR #9012 ( http://ithemes.com/codex/page/BackupBuddy:_Error_Codes#9012 ). FTP/FTPs file upload failed. Check file permissions & disk quota.

Some times it does work on others computers, and I have cleared my cache so it is not that. This is my URL http://brazilianxpress.com.au/

https://wordpress.org/plugins/debug-info/

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Scott DeLuzio
(@scottdeluzio)

10 years, 1 month ago

I don’t believe this question was posted to the right plugin’s support page.

Backup Buddy’s support forum is located here: http://ithemes.com/forum/

If the Debug Info plugin is causing troubles with your site, try deactivating it and try to run a backup again.

Thread Starter Nicole Morris
(@nicole-morris)

10 years, 1 month ago

Hi Oisuled, Thanks for the feedback. This by the way was done by an unauthorised third party so I am trying to peice it back.

Can you tell me – given that I will go to the correct place after this – do you think I may need to go in and deactivate all the plugins or just the plugin concerned?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup copy not working properly’ is closed to new replies.

In: Plugins
2 replies
2 participants
Last reply from: Nicole Morris
Last activity: 10 years, 1 month ago
Status: resolved