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Automatic Upgrade: Unable to Identify WordPress Directory via FTP (8 posts)

  1. blank22
    Member
    Posted 3 years ago #

    After supplying (proper) FTP credentials during the upgrade plugin process, I receive the error message "Unable to locate WordPress directory."

    As part of the troubleshooting process, I went so far as to create a new FTP user with a home/root directory that is the same as WordPress' root. Supplying this new login information did not resolve the problem.

    How does WordPress identify the WordPress directory?

  2. magicwand
    Member
    Posted 3 years ago #

    I get the same error.

    Hope someone will be able to assist us.

  3. cjessing
    Member
    Posted 3 years ago #

    Same error here... any clues?

  4. clg20171
    Member
    Posted 3 years ago #

    I have the same problem. Does anyone have a solution???

  5. bamshee
    Member
    Posted 3 years ago #

    I get also the same error.
    at server side everything look OK

  6. nark3d
    Member
    Posted 3 years ago #

    Change your FTP users home directory to be the directory where your wordpress installation is.

    For example, my installation is in:
    /var/www/vhosts/cheaperbycar.co.uk/httpdocs/news

    So change the users home page to be this directory. In *nix do this:
    usermod -d /var/www/vhosts/cheaperbycar.co.uk/httpdocs/news user

  7. Pixelstyle
    Member
    Posted 3 years ago #

    That's a radical solution. Isn't there a way to do this with a variable in config?

  8. amenthes
    Member
    Posted 3 years ago #

    (nevermind - i thought this was concerning the built-in upgrade in 2.7)

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