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Automatic Upgrade help (5 posts)

  1. blackevelvet
    Member
    Posted 2 years ago #

    Hi all, I am having a problem using the automatic upgrade feature. It ask me for a hostname, user name, and password and the connection type is ftp. does anyone know how I can use the automatic feature to upgrade and also to install plugins? I would appreciate the help

  2. obscure
    Member
    Posted 2 years ago #

    What happens when you enter the requested information?

  3. blackevelvet
    Member
    Posted 2 years ago #

    its seems that the info is wrong. When I am in my wordpress, its asking me to upgrade to 2.8.. and I click it, then it give me 2 selection, automatic install and manual install. I click automatic and it ask me for information; the hostname, username, and password. I am stuck and dont know what I am doing wrong

  4. blackevelvet
    Member
    Posted 2 years ago #

    This is the error im getting: Error: There was an error connecting to the server, Please verify the settings are correct.

  5. Zulfikar
    Member
    Posted 2 years ago #

    You need to enter the exact ftp access credentials as provided to you by your host. You might want to check with them if what you have isn't working.

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