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DBC Backup 2
[resolved] Automatic backups fail but can do a manual backup (7 posts)

  1. baweibel
    Member
    Posted 1 year ago #

    Hi Damien:
    Hope you can help me. I used your plugin for a long time, until it stopped working when WP updated to v3.4.1. I finally had to change plugins because I couldn't resolve the problem. After upgrading to WP v3.5, the other plugin stopped working as well, and with it I couldn't even do a manual download, so I tried installing your again. It now works on my site (http://holeinthedonut.com) for manual backups, but I cannot get it to perform automatic backups, no matter what I do. My host says it is probably a conflict between plugins that use cron jobs. I installed a plugin that lets me view scheduled cron jobs and suspect there is a problem with other scheduled cron jobs, which are remaining from uninstalled plugins. First, can you tell me what the name of your cron job is so I can compare against my cron job list to see if it is even appearing on the list? Second, any suggestions for making it work again on my site? Thanks in advance for any help you can give me.

    http://wordpress.org/extend/plugins/dbc-backup-2/

  2. Damien Saunders
    Member
    Plugin Author

    Posted 1 year ago #

    Hi and thanks for getting in contact ...

    Sorry to hear that you're having problems with WP-Cron (which is not the same as Cron). Typically what happens is people schedule a backup for a 'quiet' time like 7am and the wp-cron job doesn't happen. This is because WP-Cron needs to be triggered (by someone visiting your website for instance).

    WP Cron doesn't work the same as normal Cron -- and WP Cron is what all WordPress plugins, etc use --- so you won't find it listed on your servers cron jobs.

    Have a read of this ... http://wp.tutsplus.com/articles/insights-into-wp-cron-an-introduction-to-scheduling-tasks-in-wordpress/ and try scheduling your automatic backup for a time when you know you have some traffic to your site.

    Also ... you might like to try this plugin http://wordpress.org/extend/plugins/wp-crontrol/

    hope that helps?

    Damien

  3. baweibel
    Member
    Posted 1 year ago #

    Hi Damien:
    Thanks for your prompt and detailed reply. I should have clarified that the WordPress plugin I installed (View Cron), lets me view WP cron jobs - not server cron jobs. I tried your suggestion and scheduled the backup for a high traffic time but the job is still not happening automatically. There is a scheduled wp cron job named "wp_db_backup_cron" in my list - is that related to your plugin? I'm not a coder or very highly technical, so I really think the crontrol suggestion is way too technical for me. And now I'm having an issue with my rss to email service that is apparently due to a conflict with the time that the server is reporting, so I am investigating whether the two may be related. Will let you know if I resolve it. Thanks so much.
    Barbara

  4. Damien Saunders
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Barbara

    I'd guess that you also have wp_db_backup plugin also installed ... as well as mine.

    wp_db_backup_cron is not my wp-cron job

    Could they both be running at the same time?

    Thanks

    Damien

  5. baweibel
    Member
    Posted 1 year ago #

    Hi Damien: Yes, after the automatic backup function of your plugin stopped working for me, I installed and tested several other backup plugins, one of which was wp_db_backup. I finally got that one working by disabling the database caching and object caching in W3 Total Cache plugin, however I really prefer your plugin because it offers much more functionality so I reinstalled yours, hoping that the W3TC changes would allow yours to work as well.

    Unfortunately, the auto-backup still does not work. When I look at the jobs in wp-cron, I see only wp_db_backup_cron, which, as you say, is associated with wp_db_backup. Strangely, that cron job still shows up after deactivating and deleting the files for wp_db_backup. Also, two cron jobs for the Updraft backup plugin are also still showing up in the list of cron jobs, though this plugin has also been deactivated and deleted. All the other tasks in the list are WordPress or Total Cache related - I see nothing that could be a cron job for your plugin. Any thoughts?

  6. langhof
    Member
    Posted 1 year ago #

    Hi, I had the same problem (so I found this tread). But in my case the reason was a working maintance mode.(plugin "wp-maintenance-mode").
    Switch off and the backup schedule.

  7. karyyyn
    Member
    Posted 1 year ago #

    We would also like to hear the feedback from the plugin author.

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