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[resolved] Author Box (17 posts)

  1. jolney
    Member
    Posted 11 months ago #

    Hi,

    I'm using a custom Author Box with this theme. I have this code .author-description { display: none; } in my CSS that keeps the WP Author Box from appearing. After upgrading to 3.06.10 of Customizer today - that doesn't work to keep the WP AuthorBox from appearing on my site. I cannot have this happen. The code was not kept as was promised by theme designer. Please advise. Thanks.

  2. ElectricFeet
    Member
    Posted 11 months ago #

    Site link?

  3. jolney
    Member
    Posted 11 months ago #

    Is there is a moderator or designer available? Members are not suppose to ask for links, sorry. :)

  4. nikeo
    Member
    Theme Author

    Posted 11 months ago #

    Hi Jolney,
    What is the point to not provide a link to your site to a member? @EletricFeet has actively contributed to resolve dozens of issues in the Customizr support forum and I think he just wanted to understand your problem and help.
    Anyway, you will have to provide a link at one time or another for us to help...

  5. jolney
    Member
    Posted 11 months ago #

    I'm sorry but one of your mods gave me hell the last time in here when another member offered to help me. Sorry.

    http://www.gingerconsult.com is the site - I created a work around in the meantime by taking the info out of the author bio but this doesn't solve the problem. Thanks.

  6. nikeo
    Member
    Theme Author

    Posted 11 months ago #

    In this page : http://gingerconsult.com/2013/09/13/attract-retain-monetize-social-media-presence/

    I can see the bio plugin box in action. What is the issue? What exactly do you want to do ?

  7. jolney
    Member
    Posted 11 months ago #

    The issue is that WP Author Box appears - giving two author boxes on the pag. This code .author-description { display: none; } that is in CSS should override. When I did the update - the code did not hold. So I took out the info in the WP author box for now to make it disappear on the page - but this cannot be the ultimate fix. The Themato Author Box needs the bio information to pull in from the WP bio. In order for that to happen the .author-description { display: none; } needs to work.

    GO back and look again - I put text in the WP author box so you can see the two author boxes...

    http://gingerconsult.com/2013/09/13/attract-retain-monetize-social-media-presence/

  8. Andrew
    Forum Moderator
    Posted 11 months ago #

    Btw members are allowed to ask for links on these forums, this may be worth a read: http://codex.wordpress.org/Forum_Welcome#Include_as_much_information_as_possible

  9. jolney
    Member
    Posted 11 months ago #

    Thanks, Andrew. Please let the mods know. I was given a raft of sh*t the last time. Very reluctant to give out info due to that incident. Thank you.

  10. nikeo
    Member
    Theme Author

    Posted 11 months ago #

    Hi,
    I just checked and I see only one box.
    Check this screenshot : http://prntscr.com/1r6xuu

  11. jolney
    Member
    Posted 11 months ago #

    http://prntscr.com/1r6ysx - here is what I'm seeing

  12. nikeo
    Member
    Theme Author

    Posted 11 months ago #

    OK. This is not what I am seeing.

    The only explanation I see is cache :
    1) If you use a cache plugin, clean your WP cache.
    2) Try to clean your browser cache too.

  13. jolney
    Member
    Posted 11 months ago #

    http://prntscr.com/1r70yz - It's still there and the cache is clear - it's not a cache issue. The issue is the code in the CSS was overwritten in the last update. The code has never been overwritten in any prior updates. In the current update it mentions that there was an update the Author Box - could that be the issue?

  14. jolney
    Member
    Posted 11 months ago #

    And I've confirmed with two other users they are seeing the double author boxes - one in US and one in Australia. This being reported by other users of site who seeing this same shot http://prntscr.com/1r70yz

  15. nikeo
    Member
    Theme Author

    Posted 11 months ago #

    This code should hide it :

    .entry-meta .author-info {
    display: none;
    }
  16. jolney
    Member
    Posted 11 months ago #

    Thank you. The code worked. Appreciate the assistance, Nikeo.

  17. nikeo
    Member
    Theme Author

    Posted 11 months ago #

    You are welcome.
    Your topic will probably help other users so thank you!
    All the best with Customizr.

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