Audio Download Function Error

  • Resolved Gerritdup

    (@gerritdup)


    10 years, 10 months ago

    Hi

    I need some help getting the audio download function to work again.

    You can view the audio test page at http://audiblefrench.com/member/audio-test/

    The download link use to work previously but for some reason it doesn’t work any more. When I click on the download link I get the following error message:
    ————
    Forbidden

    You don’t have permission to access /member/wp-content/plugins/wp-miniaudioplayer/map_download.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at audiblefrench.com Port 80
    ————

    I know that my site were moved over to a new server about two weeks ago, can this be the problem? Any help would be appreciated to get the download links to work again. If there’s any other option available please let me know.

    Thanks!

    http://wordpress.org/extend/plugins/wp-miniaudioplayer/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pupunzi

    (@pupunzi)

    10 years, 10 months ago

    Hi,
    Yes, each web-server can have different permission configuration and that can be the issue.
    You should first verify which permission has the map_download.php file ad give it all the read/write/execute permission.

    If that doesn’t work you can try uploading the plugin folder via FTP instead of downloading it via the plug-in manager of the WordPress back-office (download the plugin on your computer and then upload it via FTP) that usually solve permission issue.

    You should also verify that the “allow_url_fopen” of your PHP.ini is set to “on”; if not you can change the parameter on the .htacces file adding “php_value allow_url_fopen 1” to it.

    Last, update your plug-in to the latest version 1.3.5.
    Bye,
    Matteo

    Thread Starter Gerritdup

    (@gerritdup)

    10 years, 10 months ago

    Ok thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Audio Download Function Error’ is closed to new replies.