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askimet spam problem (6 posts)

  1. becs
    Member
    Posted 7 years ago #

    On the whole the askimet works extremely well. However I have a problem in that one of my regular posters comments keep going in the spam bin. Everytime I tell askimet she is not spam, but askimet still blocks her.
    I know she is not a spammer. What can I do about this please? I do not want to lose this readership due to this problem.
    I have emailed askimet for help but wondering if anyone here would know of how to fix it.
    Thanks.

  2. Trent Adams
    Member
    Posted 7 years ago #

    This problem has propped up several times in these forums, but I have yet to find a solution for these problems come out without having the poster contact Akismet directly. Sorry about that.

    Out of curiousity, what conditions are happening for this user to have blocked messages? For instance,

    1) Is there username something that might flag Akismet
    2) Do they routinely post with links (especially external from site)
    3) Do they have an email address that could be seen as spam?
    4) What country do they post from (IP range)
    5) Anything else you can think of?

    There has been lots of talk of having Akismet solve the problem, but those folks are busy and sometimes take time to respond. I wonder if there is some commonality that can be drawn from our own knowledge to help come up with a solution.

    Just me thinking out loud I guess....

    Trent

  3. becs
    Member
    Posted 7 years ago #

    The only thing I can think of is that she may be on an isp that has a bulk blocked ip range.

    Here are part headers from an email I received from her, maybe it holds some clues. I have deleted my email addy from the headers.

    Received: from [195.130.132.56] (port=44112 helo=adicia.telenet-ops.be)
    by ns8.sovdns.com with esmtp (Exim 4.52)
    id 1Gtny1-00006g-FC
    for email@ email addyt; Mon, 11 Dec 2006 16:25:30 +0000
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by adicia.telenet-ops.be (Postfix) with SMTP id CCC1B230166
    for <email@ email addy>; Mon, 11 Dec 2006 17:25:49 +0100 (CET)
    Received: from [192.168.123.117] (d5153A584.access.telenet.be [81.83.165.132])
    by adicia.telenet-ops.be (Postfix) with ESMTP id 8B754230167
    for <email@ email addy>; Mon, 11 Dec 2006 17:25:49 +0100 (CET)

  4. Trent Adams
    Member
    Posted 7 years ago #

    That now is a question to ask of the Akismet people because only they would know if any of that email headers is something that relates to what they see. It would help them in checking though if you sent it to them!

    Trent

  5. becs
    Member
    Posted 7 years ago #

    I have sent them an email. I shall await their reply before sending them further information.
    Thanks for the help.

  6. PoliticalPulpit
    Member
    Posted 6 years ago #

    Bump.

    I have emailed Askimet over and over again about this. I have a very high-traffic site, and daily I get about ten regular commenters trapped in the Askimet filter. I "De-spam" them and yet Askimet never seems to "learn".

    I don't know what I can do any more.

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