WordPress › Support » Anyone using 2.7 and Godaddy and site runs slow after upgrade?

souce
Member
Posted 2 years ago #

hey GDHosting, thanks for all the help. Very cool. Since the fixes implemented by your support team, all is well.

Thanks,
Dave
altinkum
Member
Posted 2 years ago #

well l am with aey web hosting now and never had a slow down issue, works perfect now and start to love wordpress more and more.
pkbrett
Member
Posted 2 years ago #

Enjoyed everyone's thoughts on this issue - I thought I'd way in. I was experiencing the exact same things.... I've tried everything to fix it - and you know what did it?

Switching hosting providers.

After working hard to get GoDaddy's customer service to help (to no avail) I just gave up on them.

GoDaddy has terrible shared server environments - and is awful for hosting wordpress. I highly recommend switching over to a better hosting system - I'm using Mosso, and my blog (same blog that godaddy blamed as the problem) now loads in no time flat.

Way faster than the 30 seconds it was taking on GoDaddy!
Go Daddy
Member
Posted 2 years ago #

pkbrett,
Sorry to hear you didn't get the attention you deserved. We definitely want to work with our customers to resolve their issues. I sent you an email to learn more.

If anyone else experiences site slowness we would like to help. We will need the following information in order to investigate. Please provide us with:

-the domain name
-details on how often the slowness occurs or if it is intermittent. If it's intermittent, please include specific times it occurs.

In addition a traceroute would be very helpful. These details should be sent to hosting@godaddy.com.

Thanks,
Go Daddy Hosting
truthstore
Member
Posted 2 years ago #

So I have read this entire forum and don't see any solutions... just a bunch of people seeing the same problem. I have been with godaddy for over a year (windows hosting) with no issues. Decided to move a WP blog over to GD hosting but first had them switch me to linux. Setup the blog and now it is unbearably slow. I cannot even maintain FTP connections anymore. I have called support and all I get is "everything is working great on our end" and "there is nothing we can do" and "it is WordPress that is causing the problem".

I hate the idea of switching hosts but I cannot take this anymore. Anyone find a solution? My site is http://www.inspirationalparenting.com.

I know it has something to do with WordPress because I also host 3 other sites on the same webserver and they are fine. One is http://www.completereviews.net. They do not use WordPress. FTP is consistenly a problem with all sites however. Slowness is constant though worse at times. I would never say that it is even close to an acceptable speed. In fact, I just got a warning from Google that my site was too slow!

HELP!!!!
Go Daddy
Member
Posted 2 years ago #

Appreciate the details. We will take a look and get in touch. If you can email a traceroute to hosting@godaddy.com, that would also be helpful.

Go Daddy Hosting
poldira
Member
Posted 2 years ago #

I'm having the same issues on 2 of my sites hosted on GoDaddy.

http://www.bladedanceguild.com and http://www.bobbiewilsonca.com.

One has WordPress 2.6 and the later has 2.7.

I expect bladedanceguild to be a trifle slow as it's parsing out a couple of RSS feeds. bobbiewilsonca.com shouldn't have any trouble at all as it makes no outside connection.

If you can help, please let me know.

Thanks
Bobbie
ynotme
Member
Posted 2 years ago #

mods please delete, this is an accidental repost.
ynotme
Member
Posted 2 years ago #

mods please delete, this is an accidental repost.
ynotme
Member
Posted 2 years ago #

Hey GD hosting.

I am the guy who started this thread many months ago.

I was able to escalate the issue all the way up to the
office of the VP. We had a 45 minute discussion and there
really was no set resolution. This was after he directed
my site to be moved towards a new server.

For the past 2-3 months, my site has been loading atrociously
slow....I have followed all of tech supports instructions and
my site is still atrociously slow.

I am even using WordPress super cache and that is not helping it out at all.

Tech support could not offer any other explanation than they
looked at the server I'm on and told me there was "a bit of
latency" but it was "well within specs".

I have even asked about a dedicated server, but when I mentioned
this to the VP he told me that my site is not big enough to warrant
a dedicated server and I do not consume enough bandwidth as well.

I am running the latest version of WordPress, all of my plugins are Kosher and not doing anything out of the ordinary.

I currently have a trouble ticket out now, but the last response was essentially the tech throwing his arms up in the air and telling me "you need to make sure you blog is optimized". My blog is optimized (to the point where it could do a return trip from here to Mars) and there still is no resolution and my site as of the last 2 weeks is taking upwards of 20 seconds to load.

Please help, I have been a loyal Godaddy customer now for well
over 5 years and would hate to have to switch providers.

Is this a shared server issue? Is this a database server issue?
I have already run a traceroute and that proved nothing. I am on FIOS with a 20/5 connection.

I would apreciate it if you could just level with us because after reading the above comments it seems as if the Godaddy shared hosting environment is not for WordPress sites that are anything above the little old lady from Pasadena uploading pictures of her puppies to show her grandkids.

Thanks

edit: Can some mod please delete the last two posts? They were not showing up after I posted it so I accidentally posted it 3 times in a row.
st.john.johnson
Member
Posted 2 years ago #

Hey GoDaddy,

I've also been a loyal member for years now. But this slow wordpress/hosting issue is a problem. I decided to email GoDaddy yesterday with a link to this post and the problems I am having. The issue is, my static content loads fast, but my dynamic (php) takes forever. I even installed a fresh copy of WordPress and the php file (not the static content) still takes at least 5 seconds to load.

Upon contacting GoDaddy, they informed me that the server was working fine and the problem must be with my code (WordPress') or my database communication (and they provided me a link to MySQL's page). So I decided to run passthru("ps aux") to see what might be slowing down the server. Apparently, the ONLY php process is taking ~97-99% of the CPU(s). Apparently someone is running bad code, or there are a LOT of people and traffic on this machine.

Of course, when I replied to the support request with this information, they gave me roughly the same response (your images and css load fast, so it must be a problem with your php code and MySQL communication.. here's a link to MySQL optimization).

Hopefully, the GoDaddy support user on this WordPress thread can get back to me and help figure this out.

Domain: stjohnjohnson.com

Thanks,
St. John
chudel
Member
Posted 2 years ago #

Let me put in a "metoo" for the GDHosting super help! I spent some time with the ticketed format of support and the site is still slow running the latest WP on GDHosting.

Site is: chudel.org

Performance is always slow but sometimes very much so. I installed Hyper-Cache and it helps a very tiny bit. Images load without problem so I am suspicious of a PHP performance or DB connection lag. Yslow does not indicate any timing out links.
Go Daddy
Member
Posted 2 years ago #

@chudel
@st.john.johnson

Thanks for the information! We'll take a look and get in touch.
pankaj_eng
Member
Posted 2 years ago #

Hello GDHOSTING

Nice to know that i am not alone here facing the same problem with the godaddy slow server problem, Presently i am using the godaddy linux hosting.

From previous some time i am using the godaddy and found that the godaddy server is to slow which make website slow while opening. In my portal there is only wordpress is installed with a simple theme and not much plugins i am also having registration with the google webmaster tools and there is continuously warning message is show

Some URLs in the Sitemap have a high response time.
Some URLs listed in this Sitemap have a high response time. This may indicate a problem with your server or with the content of the page.

So how can i solve my problem Plz suggest me and help me in solving my problem.

my website is

http://www.smsfreejokes.com/
Mr E
Member
Posted 2 years ago #

GDHosting - so cool that this thread is running :)

http://www.theworldsfullof.us
travelmama
Member
Posted 2 years ago #

Ah ha! So glad I found this thread. We've had MAJOR slow loading times at TravelingMamas.com since we upgraded to 2.7.1 but had experienced slow loading before upgrades also.

Our hosting plan renews next month, so let's see if we can get the problem fixed or if we need to switch hosting plans.

Sending an email to GoDaddy.
amit143
Member
Posted 2 years ago #

hi,
i need help, can anybody help me?

i am using word-press on it, its working well on localhost,i also uploaded on my own server, its working fine there. but the problem occoured here.

Regards
Jarnail Singh
superstarsarena
Member
Posted 2 years ago #

On Godaddy you need a different host name. My wordpress is on godaddy. It works fine. You need to check one of your plugin. To find it out disable all of your plugins and activate it one by one. Anyways, godaddy is very slow these days. I am also planning to find a new hosting company. Godaddy has limited connections per account and if you reach that limit, your site will go down for a while showing error 503. Hope this helps.
MorfiusX
Member
Posted 2 years ago #

Not that it helps, but I have two WordPress 2.7.1 sites running on a GoDaddy hosted virtual private server. Performance is great on both sites. There are about 8 other sites (non-Wordpress) running on this server as well.
chudel
Member
Posted 2 years ago #

Hey gdhosting -- any status update yet? WP is still slow - should I get my money back?
simonyadig
Member
Posted 2 years ago #

Ok, so at least I am not alone, I see there are many others with the exact same issue as I have. I am willing to bail on GoDaddy right now, even with the majority of my subscription left. The question is, how difficult is it to change hosts, and who should I switch to? I have no problem paying more for better performance. I don't even want to imagine how much I'm losing from the absolutely pitiful load times at my site.

I couldn't care less about getting my money back, I want my site running quickly ASAP. Anyone with any info, tips, or anything, please, I am all ears.

Thank you kind internet people
digitalrenewal
Member
Posted 2 years ago #

in the same boat here.

working on a clients site hosted in godaddy.
I had to rebuild his entire site in html just so it would load.

godaddy works fine without wordpress... but when they get together, they don't play nice.

now my clients site needs a blog and i must use wordpress.
truthfully, this is purely agonizing to build. plus its wasting time and money.

phone support cant talk to me, its not my account. i haven't tried a ticket yet, i didnt think it could really be fixed. so GDhosting... if you wanna help me too, id appreciate it a whole heap...

http://learningcenter.botanicalpharm.com/

THANKS!
Trisha
simonyadig
Member
Posted 2 years ago #

I'm just moving over to inmotion, giving them a try. I'll update how it goes.
superstarsarena
Member
Posted 2 years ago #

Try blue host. I think its great and my site is running very well. good luck!
cphine
Member
Posted 2 years ago #

I've hosted wordpress installations on Godaddy for years and have never had a problem with the exception of the occasional lag in phpmail.
Over this weekend, I was working on one site when everything started slowing way down...on every wordpress installation on the shared linux server. Static html or images load fine, anything php dies a horrible death. It's taking from 15 seconds to a minute and a half to load a page.
I deactivated everything I was working on on the one site, but still, changing something on one site shouldn't slow them all down, should it? Could it?
Godaddy phone support says everything is fine and it must be the wordpress.
Add me to the list of really peeved people right now.
GDhosting: I'm going to write you and see if we can work together.
Cheers,
Christian
tarheelrambler
Member
Posted 2 years ago #

Just a brief comment to add some more history to this thread. I have been on GDHosting for 18 months, on WP2.7.1 since it was released (upgraded to 2.8 today) with no sustained problems with slowness. There was a brief period this week where the admin panel seemed to load slowly, but it was a brief occurrence.

Overall, the combination of GDHosting and WP has worked very well for me. And I have to say that the two or three times I've needed help from GD Customer Service, they have been extremely responsive.
simonyadig
Member
Posted 2 years ago #

When I was using GD my site took probably on average 3-5 seconds to load (when things were actually working well), maybe sometimes a tad quicker. Then it seemed every couple of weeks though my site would take anywhere from 5-30 seconds, and in the first 4 months there were at least 3 or 4 times where my site wouldn't load at all. I switched over to Inmotion and virtually every time the site loads in 1 second. It's so nice to have a responsive site now.

Hopefully the GD rep can fix your problems, I just didn't want to mess with it anymore.
nic579
Member
Posted 2 years ago #

I have a hosting with WordPress and Godaddy my new personal name for it is Slodaddy as most often it takes me in the range of 30 seconds to get a page up and more for admin pages. I have to look at it as a lost investment as I will not send people to a site that to me fails by taking too long to load. I have at times had the page loading on my #2 monitor and been surprised when the page finally came up as i forgot I was trying to get to it. The free WordPress hosting is faster by far and free, I had only gone the Slodaddy route as I wanted the flexibility of the hosting option but would go elsewhere if I were looking now.

I now am looking at Laughing Squid, has anyone experienced their hosting service? What hosts would others suggest I look into?

I have contacted slodaddy in the past and got the standard excuses. I did send an email yesterday to them as the post above requests and things did load faster for a bit but I am getting the 30 sec+ again.

Anyhow blablabla time to change.
simonyadig
Member
Posted 2 years ago #

nic579,

My wordpress site was running like garbage too with godaddy, so far I've been very pleased with Inmotion for my host. Both of my wordpress sites take about 1 second to load, and every once in a while both of them will be inaccessible, but I don't think that has ever lasted for more than 10 - 15 seconds. That is the only thing I can complain about with them so far, and after the pain of GOdaddy's performance that is nothing at all.
Zulfikar
Member
Posted 2 years ago #

It would be interesting to hear from the original poster of this thread and have some feedback!

Did GoDaddy help you at all? Was the issue resolved? What is the current status?

Anyone else have any feedback from GD's hosting and support?

I have never and would never with GD due to bad feedback I've had. They are great for domain names and would love to see them get their hosting sorted as am gettin fed up of having to buy a domain and change DNS all the time.

@GDHosting what have you got to say? Its all good poping up once in a while offering to resolve a problem (the disappear!), what about some feedback here?