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[resolved] Anyone having problems to update this plugin? (2 posts)

  1. madaboutravel
    Member
    Posted 1 year ago #

    I am having a lot of trouble trying to update it... No matter how many times, I try, I keep getting this message

    Could not copy file. /homepages/46/d414222608/htdocs/wp-content/upgrade/jetpack.tmp/jetpack/_inc/images/screenshots/comments.png

    And the update is never completed. I've been having trouble with my backup plugin but since I deactivated jetpack it works now... which sucks, cos I really like Jetpack.

    Anyone can help me? Bear in mind that I'm not an expert...

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try installing the plugin via FTP, as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    You will want to delete all existing jetpack plugin folders before to upload the new plugin files.

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