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Another "email sharing not working" - please help (2 posts)

  1. kcorcoran
    Member
    Posted 1 year ago #

    Hi.
    I'm using jetpack on 3 sites.

    All sites are on 3.5.1, use WP-Bold theme as parent theme and a child theme for styling, etc.

    For some reason the jetpack email share functionality isn't working and returns

    ?shared=email&msg=fail

    I've looked through quite a bit of these posts and have tried the following with no luck...

    - changing to twenty twelve theme
    - I've disable plugins
    - did a search site-wide for any mention of enqueue_script to see if an older version was being pulled in.
    - checked my xmlrpc.php file per jetpack support instructions

    Could someone please have a look at one of these sites to see if they can see why this might be happening.

    I assume identifying the issue on one site will allow me to fix it across all sites.

    http://www.landscapemanagement.net

    http://www.golfdom.com

    http://www.pitandquarry.com

    thanks!

    http://wordpress.org/extend/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi there,

    I tried to share posts from all 3 sites by email, and it worked fine, I got all 3 posts right away, and I did not see an error message. Also, all of the tests on our show that everything is fine with all three sites. Did you manage to fix the issue? If so, what was it? If you still have the issue, maybe it's a browser issue? Have you tried on a different computer or with another browser?

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