Plugin Contributor
csonnek
(@csonnek)
Happiness Rocketeer 🚀
Hello!
For your information, Jetpack stats don’t track the following:
– Visits to uploaded documents and files
– Visits from browsers that do not execute javascript or load images
– GoogleBot and other search engine spiders/robots
– Visits by users that are logged in
I’m not totally familiar with configuring Google Analytics or what it tracks by default, and their support documentation doesn’t go into what they do or do not track with regards to the individual web properties that you set up. This is the document I found:
https://support.google.com/analytics/answer/1086338?hl=en&ref_topic=1726910
Thus it would stand to reason that you would see different views/visits in Jetpack’s stats than Analytics.
We recently posted an article about Jetpack Stats on our site that might be a good read – and how it works together with Analytics:
http://jetpack.me/2014/06/18/how-to-install-stats-and-analytics-on-your-wordpress-site-with-jetpack/
I hope that clarifies things!
Hi Carolyn,
Apologies if you think I should have opened a new thread but I thought this is related.
Are there any changes to Jetpack? There were three of us on different locations clicking a particular post, but noticed that the number (stat) did not increase. We did this early in the morning, for the first time, when other people have already commented on the post.
When I checked WordPress Support, it states it is closed until Sep 23. Would you know if there is something going on in the background that could have affected the stats counter?
Your immediate help is greatly appreciated.
Thanks,
Julie
Plugin Contributor
csonnek
(@csonnek)
Happiness Rocketeer 🚀
