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"An error occurred in the upload. Please try again later." (2 posts)

  1. Joshua Bane
    Member
    Posted 1 year ago #

    "An error occurred in the upload. Please try again later."

    I get that message every time I attempt to load a picture from within a post editor media uploader. The message comes up, but the picture still shows up in the media library.

    I have connacted iPage.com and this is their result...

    "Dear Joshua,

    Thank you for contacting iPage Technical Support. I am contacting you in regards to ticket # 11509510. I have cleared you error log, duplicated the issue and no new errors were recorded in your error log. Unfortunately the error, "An error occurred in the upload. Please try again later." does not provide any detailed technical information as to what is actually causing the error. You will need to contact the WordPress experts at http://wordpress.org/support/ for assistance with this issue."

    Oddly I can add pictures via Android app.

  2. Tara
    Member
    Posted 1 year ago #

    -deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    - To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don't have access to your admin area, you can switch to the default theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.
    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    - If the above troubleshooting steps do not resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    -If the isuue still persits, consider changing your hosting provider

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