WordPress.org

Ready to get started?Download WordPress

Forums

YOP Poll
[closed] An error has occured! (28 posts)

  1. timmmy159
    Member
    Posted 1 year ago #

    I set up the website with different WordPress Address (URL) and Site Address (URL).
    when I try to vote from the site address. It shows me
    "An error has occured!".
    Also, I vote from the WordPress Address (URL)(without login). It shows the same result.

    But I vote from the WordPress Address (URL)(with login). It works fine...

    What can I do to fix this error?

    http://wordpress.org/extend/plugins/yop-poll/

  2. Hassan
    Member
    Posted 1 year ago #

    I can confirm this issue as well.

    If I'm signed in to my website, everything is fine. For regular visitors (not signed in), they just get a JavaScript error window saying "An error has occured!" if/when they try to either vote OR just view results.

    I'm on WP 3.5.1

  3. timmmy159
    Member
    Posted 1 year ago #

    In the setting page, I also select the option allow Registered user and Guest to vote. Is there anything I can do to fix this issue?

  4. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hello

    Can we get a link where we can see this error?

    Thank you.
    YOP Team

  5. Hassan
    Member
    Posted 1 year ago #

    Any news on this?

  6. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hello

    We sent you an email asking if you have a security plugin installed.
    Can you let us know?

    Thank you.
    YOP Team

  7. Hassan
    Member
    Posted 1 year ago #

    Hmmm, did not receive any email.

    Anyway, in fact, yes I do have Better WP Security installed. So, I went and deactivated it to see what I'll get but nothing's changed :/

  8. Hassan
    Member
    Posted 1 year ago #

    So, I managed to track it down to Advanced Access Manager (AAM) plugin. When I deactivate it, this issue goes away. Not sure exactly who's causing it-- YOP Poll or AAM, but they're definitely conflicting.

    @timmmy159, do you have AAM installed as well?

  9. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Very good info Hassan.

    Are you referring to http://wordpress.org/extend/plugins/advanced-access-manager/ ?

    If yes, we will install it and see what's the conflict.

    Best Regards,
    YOP Team

  10. Hassan
    Member
    Posted 1 year ago #

    Yes, that's exactly the same link I provided :D

  11. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Oh.
    Good point.

    Looks like I'm not 100% awake.

    My Bad.

    Best Regards,
    YOP Team

  12. monikos
    Member
    Posted 1 year ago #

    I have also this error.
    Vote from Guests - An error has occurred???
    /i dont have installed - Advanced/ Access Manager (AAM) plugin/
    Any news about this issue?

  13. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hey monikos

    Can you tell us if you have Advanced Access Manager plugin installed?

    Best Regards,
    YOP Team

  14. Hassan
    Member
    Posted 1 year ago #

    Hey, developer dude! Are you "not 100% awake" again?
    He said he doesn't have it installed :D

  15. monikos
    Member
    Posted 1 year ago #

    As i said: i dont have installed - Advanced/ Access Manager (AAM) plugin

  16. monikos
    Member
    Posted 1 year ago #

    wp version: 3.5.1

  17. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hello

    So far we weren't able to replicate this issue.

    Could you send us a link to your page so we can take a look?
    You can also email us the link at yop.help{at]gmail.com

    Best Regards,
    YOP Team

  18. monikos
    Member
    Posted 1 year ago #

    What i tested last:
    1. You vote and the animation for loading stop/freeze/ and the pop-up message: "An error has occured!" with button OK is showing.
    2. After you click OK button, the animation dismiss, but the results votes number is the old one, before the vote.
    3. After refreshing of the page, the vote numbers are the NEW correct one....

    Something... stop the script...maybe.

  19. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    What browser are you using?

  20. monikos
    Member
    Posted 1 year ago #

    Mozilla, Chrome, IE 10

  21. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    sounds like an ajax error.

    any chance you can send us the link so we can get the entire error message?

    Best Regards,
    YOP Team

  22. monikos
    Member
    Posted 1 year ago #

    I just send you a link on your email.

  23. nhcanton
    Member
    Posted 1 year ago #

    I'm having trouble with this too - ie I get a popup with the error message when submitting a vote, then it redirects to a page with /undefined at the end of the url. I wonder if it's related to my installation using a cdn...

    I would send you a link but I'm not sure where I can find your email to send it to..sorry I'm new to some of this.

  24. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hello

    You can email us at yop.help{at]gmail.com

    Best Regards,
    YOP Team

  25. nhcanton
    Member
    Posted 1 year ago #

    Does no response mean that you didn't receive my email or that you can't offer help?

  26. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hi nhcanton,

    We did receive your email. Sorry it took so long to get back to you.

    Please edit yop-poll/js/yop-poll-public.js and where you find
    type: 'POST', replace it with type: 'GET', and it should fix the problem.

    Best wishes,

    YOP Team

  27. Paberu
    Member
    Posted 6 months ago #

    Hello,
    The message "An error has occured" arise when my guests tried to vote and no new votes have been taken.
    Only me can vote from my ip.
    Please help me!

    My web-site http://blog-finansist.ru/

    P.S. Also I sent the same message to your email yop.help{at]gmail.com.
    I am on WP 3.8.

    Anyway I will waiting for your reply.

  28. wordmaster1
    Member
    Posted 5 months ago #

    Hi, i have the same problem with WordPress 3.8.1 "an error has occurred!"
    I install and uninstall the plugin and test a lot of options but the problem ocurre apparently arbitrary. Please help,
    thanks

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic