Clickdesk is one of the best livechat widgets that I have ever installed. I have an online wedding boutique, so there are a lot of questions that buyers have. I think by having the livechat widget, it makes it easier for my customers to stay in contact with me. If they have a question they can ask it right away and get a quick response. It was super easy to install and it was good to use Dashboard. Livechat, Voice and helpdesk was all in $9.9. It was a great price to get everything that my company needs. I have previously used Livechat Inc and it was not as good. Clickdesk was a lot better for small and medium businesses. It also works seamlessly with Skype and Gtalk. The latest improvements have just been mind blowing. I am so happy that I made the switch!