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YOP Poll
"Allow Multiple Answers" feature not working (4 posts)

  1. mobilewebexpert
    Member
    Posted 8 months ago #

    I have enabled the 'Allow Multiple Answers' feature, setting the 'Number of allowed answers' field to 3 and the 'Min Number of allowed answers' field to 1.

    However, when you use the poll, you always get this error...
    "too many answers! only answers allowed!" - which I presume is meant to say, "Too many answers! Only 3 answers allowed!"

    ...but the user gets that error even if they select 1, 2 or 3 answers.

    Please can you get this sorted or advise accordingly.

    Thanks in advance.

    http://wordpress.org/plugins/yop-poll/

  2. YOP
    Member
    Plugin Author

    Posted 8 months ago #

    Hi mobilewebexpert,

    Please send us an email at yop.office{at]gmail.com and provide an admin username and password so we may take a look.

    Regards,

    YOP Team

  3. mobilewebexpert
    Member
    Posted 8 months ago #

    I'm afraid it's a live client website, so I can't really do that.

  4. YOP
    Member
    Plugin Author

    Posted 8 months ago #

    Hey mobilewebexpert,

    In this case, we can only advise to delete the poll and create it again.
    If the problem persists, then uninstall the plugin and do a fresh install.

    Please let us know if you need more help.

    Best wishes,

    YOP Team

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